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Omnichannel News & Media

Groupon buys two mobile payment, tech companies

February 20, 2012

Daily deal site Groupon snapped up a couple of companies late last week to bolster its mobile capabilities. Groupon announced on Friday it has bought…

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Heal's launches mobile site

February 20, 2012

Heal's, a contemporary furniture, lighting and home accessories retailer, has launched a mobile-optimized website allowing customers to search, browse and make…

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E-commerce shoppers have mobile security worries

February 20, 2012

About 60 percent of smartphone users believe that their security could be compromised if they use it for e-commerce transactions, according to Affinion…

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Study: Online retailers aren't ready for tablets

February 17, 2012

Fewer than one-third of retailers have optimized sites for tablet commerce, according to a report, "Mobile & Tablet e-Commerce: Is anyone really ready?" by…

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Australian retailer taking 'window shopping' to next level

February 16, 2012

Australian multichannel fashion brand Sportsgirl is unveiling a 24/7 shopping experience with a "window shop," that allows customers to purchase products…

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Study shows that retail 'showrooming' is reality

February 16, 2012

A new study has substantiated the predictions of brick-and-mortar retailers who fear that shoppers are using their stores as "showrooms" and then purchasing…

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Footwear retailer V.I.M. using MarketLive to power e-commerce site

February 16, 2012

MarketLive Inc., a provider of e-commerce software and solutions, is helping V.I.M., an East Coast urban retailer of jeans, sneakers, apparel, and accessories…

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Northern Brewer using multi-channel retail software from Retail Anywhere

February 15, 2012

Northern Brewer of Minnesota has implemented Retail Anywhere's end-to-end, cloud-based multi-channel retail software.

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NRF: 2012 all about customer interaction and experience

February 15, 2012

In an effort to build customer engagement, capture wallet share and accelerate sales growth, retailers in 2012 will focus on a number of customer-centric…

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What will the tech giants sell in retail stores?

February 14, 2012

Apple's hundreds of stores generate billions of dollars in sales annually, and its competitors are hoping to repeat Apple's success in the retail space.

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Building loyalty the Hsieh way

by Lisa Biank Fasig — Director, JZMcBride and Associates

Perhaps it has something to do with our general fondness for footwear and do-goodery, because when it comes to delivering a positive image, Zappos.com walks…

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Udi's Food using ShelfX self-checkout

February 13, 2012

ShelfX, a provider of a self-checkout and inventory management solution, announced today that Udi's Food will integrate the system to shorten customer…

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IBM partners with David Jones

February 13, 2012

IBM has signed a multi-million dollar deal with David Jones, Australia's longest-standing department store group, to develop a cross-channel retail platform…

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Chinese sportswear company targets U.S. online shoppers

Li-Ning, China's No. 1 domestic sportswear company, is targeting Americans with a new e-commerce site.

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Google may open its first stand-alone retail store

February 9, 2012

Google Inc. may open its first stand-alone retail store in its European headquarters in Dublin after a trial at a computer shop in London, according to…

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Is Amazon Prime the next retail game-changer?

February 8, 2012

Amazon Prime may be poised to redefine consumers' shopping expectations, according to a blogger on MSNBC. Prime, launched in 2005, is a membership program that…

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Consumers create the basis for growth strategies: Retail predictions for 2012

Once again, in 2012, there is a clear recognition that the omnichannel consumer is in charge.

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Digital receipts help small retailer build loyalty

February 7, 2012

Loyal Army Clothing, a small business in San Francisco,  is using digital receipts technology from Proximiant to build tighter relationships with customers…

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iPad Enclosures, Socket Mobile create barcode scanning solutions for iPad

January 31, 2012

Socket Mobile, a provider of mobile productivity solutions, is partnering with iPad Enclosures to combine iPad Enclosures' tablet mounts and stands with the…

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Shopkick drives more than $110 m for retail, brand partners in 2011

January 31, 2012

Shopkick, the location-based shopping app that rewards shoppers for walking into stores and interacting with products, recently announced that it helped drive…

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