Speed up sales by using QR codes

by Laurel Tielis — Author and Professional Speaker, Laurel Tielis & Associates

In addition to sushi and bonsai trees, we can thank the Japanese for QR codes, those black-and-white patterned squares that have become ubiquitous.They were…

Study: Retailers must specialize in multi-channels to reach consumers

November 16, 2011

Boots, the health and beauty retailer headquartered in the UK, offers the best user experience across its online, mobile and in-store platforms, according to…

ShopSavvy releases new, improved version of its mobile shopping app

November 16, 2011

Fresh off a round of $7 million in Series A funding, mobile shopping assistant ShopSavvy released an updated version of its popular app for both iOS and…

Walmart buys mobile company built in Aussie garage

November 13, 2011

Walmart has bought Grabble, a mobile shopping technology start-up company created in an Australian garage.

CETW11: Digital experiences create 'multiverse' of customer engagement

by Christopher Hall

A business strategist looks at how digital technologies expand the three dimensions to expand engagement opportunities.

The five things to know about "Retail Five Things to Know" blog posts

by Mark Murray — Director, The Store Channel

As I am a novice at this "blog thing," I went on a quick web safari to see how my maiden voyage with RCE measured up. On the journey, I discovered the rhythm…

Survey: Retailer digital marketing spending to increase across all channels in 2012

November 7, 2011

While traditional digital channels such as search and email continue to dominate retailer marketing spending, social and mobile channels are growing in…

Report: Mobile device retail traffic will more than double this November

Fifteen percent of people logging onto a retailer's Web site are expected to do so through a mobile device.

Covert loyalty: Treat, or trick?

by Phaedra Hise — Senior Editor, COLLOQUY

Last week I received an invitation to join Zappo's VIP loyalty program. Of course I knew it existed. I had heard that it was a model of customer service and…

Mobile shopping assistant ShopSavvy secures $7M in series A funding

November 2, 2011

"Shopping assistant" ShopSavvy announced it has received $7 million in Series A funding led by Facebook co-founder and investor Eduardo Saverin. Along with the…

Digby demonstrates its In-Store Mobile app

Digby mobilizes retailers by helping them take a strategic approach to in-store mobile engagement and mobile commerce, delivering a unique retail branded…

Juniper Research predicts $43B mobile coupon market by 2016

October 31, 2011

U.K. analyst firm Juniper Research has a released a new report that forecasts that the total redemption value of mobile coupons worldwide will be more than $4…

Survey: Online and mobile sales will make this a positive holiday season for retail

October 27, 2011

The sluggish economy and rising household expenses are casting a chill over consumer confidence, but not enough to bring back the ghost of recessions past…

Five necessary steps for integrating your mobile and in-store retail channels

The face of the in-store retail channel is rapidly changing with the evolution and integration of mobile.

Kadro launches new mobile and e-commerce software

October 25, 2011

Kadro Solutions, a full-service enterprise software services firm, has announced the release of its mobile commerce platform as well as the expansion of its…

Gartner says more m-commerce than e-commerce by 2015

October 19, 2011

Analysts from research firm Gartner Inc. say the shift from e-commerce to m-commerce will reach something of a tipping point by 2015. According to Gartner's…

Oracle acquires Endeca

October 18, 2011

Oracle announced that it has entered into an agreement to acquire Endeca Technologies, Inc., a provider of unstructured data management, web commerce and…

NRF: 60 percent of shoppers are buying themselves gifts this holiday

October 18, 2011

Armed with savvy shopping skills and a renewed focus on value, consumers this holiday season will shop at a variety of locations and channels as they scope out…

How smart is PetSmart?

by Annamaria Turano — Executive Director, MCAworks

According to Dow Jones newswire today, PetSmart Inc. raised its third-quarter and full-year guidance, citing better-than-expected same-store sales growth.

Toys"R"Us to donate $1 to Make-A-Wish Foundation for every wish list created

October 11, 2011

Toys"R"Us today announced that through November 5, for every Wish List created in-store or online, the company will donate $1 in Toys"R"Us gift cards, up to…