KIOSK to debut automated retail store at NRF

January 3, 2012

KIOSK Information Systems will showcase StoreBOT, its latest solution in a new series of automated retail solutions Jan. 16-17 in New York City at the National…

If the only discernable difference between you and Amazon is the sales tax, you never had a chance in the first place.

by Doug Stephens — President, Retail Prophet Consulting

The recent launch of Amazon's price check app was greeted with everything from retailer outrage to government sabre rattling! Some even called it evil! Really?

Book store owner starts petition against Amazon

December 27, 2011

A small shop owner is standing up against Amazon.com and its recent promotion urging customers shopping in brick-and-mortar stores to use its price-check app.

IBM survey shows increase in Christmas Day m-commerce

December 26, 2011

If you received a shiny new mobile device from Santa, according to IBM the chances are good you used it to do a little online shopping.

It's Amazon's world, we're just living in it

by Jeff Weidauer — Vice President, Marketing & Strategy, Vestcom International, Inc.

It doesn't seem like all that many years ago when Amazon.com was touting itself as the "world's biggest bookstore." I remember listening to its radio ads in…

Six trends that will cause brick-and-mortar retailers to lose sleep in 2012

by Bob Phibbs — CEO, The Retail Doctor

It's customary to look ahead at the retail trends that will shape 2012 and the buzz, profits and challenges to profitable retailing. Here then are the good…

Parents playing with the idea of Netflix-style toy rental

Is toy rental by mail a fad, or is it here to stay?

New study is first to test the actual impact of branded apps on consumers

Research found that mobile applications can stimulate interest in new product categories.

Google exploring delivery options

December 4, 2011

Google is working on a delivery service to allow consumers to order items from local stores on the Web and receive them at their homes or offices within a day.

Location-based marketing may increase in-store traffic

December 4, 2011

Foot traffic on the UK's high streets has seen its sharpest drop since last December's snow, falling 2.3 percent compared to the same period last year…

ShopWith.It may be a hit this holiday shopping season

by Annamaria Turano — Executive Director, MCAworks

A new, free social media app launched today, Dec 1st, taking shopping-and-socializing to a new level in the digital world. The ShopWith.It app promises to be…

M-commerce sales shoot up as more consumers buy via mobile

Sales will nearly double this year and more than quadruple again by 2015, report says.

Is online shopping declining?

November 29, 2011

New research is showing that online shopping has nearly reached its peak. Shop Direct Group's sister company, Transactis, measured online shopping activity…

When 2 become 1: John Lewis merges online, offline sales

November 29, 2011

John Lewis, a popular UK department store, is merging online and offline sales with a virtual store allowing shoppers to buy products with smartphones via QR…

Father of RFID dead at 89

November 28, 2011

Charles Walton, inventor of the RFID technology, died Nov. 6 at the age of 89 in California, according to Network World. A memorial service is set for Dec. 1…

PayPal announces monster increase in its m-payment volume on Thanksgiving/Black Friday

by James Wester — Editor 1, Mobile Payments Today

Payment processor releases data on consumers' mobile payment trends over holiday weekend.

Survey names top 10 retailers for customer service

November 20, 2011

Whether it's an unbeatable return policy, a helpful sales associate or 24-hour shopping convenience, holiday shoppers define customer service in a variety of…

NRF: Eight in 10 customers plan to give gift cards this year

November 20, 2011

Thanks to e-gifting, instant delivery through Facebook, personalized video and even mobile options, gift cards have become unique gift ideas in their own…

Torex launches mobile POS platform

November 20, 2011

Torex today launched kachng!, a cloud-based HTML5 point of sale which will work via browsers on tablet devices, smartphones and the traditional POS.

Social shopping: Are we there yet?

Retailers are increasingly turning to social media, but how many have realized its potential?