Mobile Monday: Aisle 411

The app shares store-level maps and product positions with customers via their smartphones.

Walmart To Go – Will it Stay?

by Lisa Biank Fasig — Director, JZMcBride and Associates

For all of those consumers who would never go to Walmart, the hyperchain has found a way to come to you.The world's largest retailer is testing a home-delivery…

Altimeter’s Jeremiah Owyang pinpoints retail's sweet spot

by Laurel Tielis — Author and Professional Speaker, Laurel Tielis & Associates

To find retail's sweet spot, a purchase, put the customer ahead of technology. For multiple purchases, make customers influencers for your business.

Barnes & Noble College launches social commerce platform

May 5, 2011

Barnes & Noble College, an operator of campus bookstores and a wholly owned subsidiary of the bookseller Barnes & Noble, Inc., has announced the launch…

Book excerpt: "The Grocers: The Rise and Rise of the Supermarket Chains"

"The Grocers" describes and analyses the strategies, organization and cultures that have made the supermarkets what they are today.

Phone app guides consumers to DVD kiosks

May 4, 2011

Integrating technologies to better serve consumers is all the rage in the retail world, and Gulf Coast Multi Media is jumping on the band wagon with DVDFind, a…

Book excerpt: "The Grocers: The Rise and Rise of the Supermarket Chains"

Read an excerpt from Chapter 9 of this new book, "The Internet and Other New Ways of Shopping."

NRF: Retailers increasing mobile, search efforts

May 2, 2011

In an effort to better serve multi-touchpoint, always-on, and empowered consumers, a growing number of retailers are experimenting with mobile and social…

Survey: Consumers will pay a premium for good service

U.S. consumers also tell twice as many people about bad service compared to good service.

Study reveals social media has little effect on buying behavior

April 28, 2011

According to USAToday, a new study by Forrester Research and GSI Commerce reports that social media has almost no influence on online buying behavior.

Retail industry continues to lead in online ad spending

Consumer packaged goods industry increases its share of online spending.

Mobile Monday: Ralph Lauren

This retail app has no instructions ... because it doesn't need any.

5th Finger announces mobile trial with JoS. A. Bank Clothiers

April 21, 2011

5th Finger, a mobile-marketing technology firm, has announced plans to bring in-store mobile trials to another major retail partner, JoS. A. Bank Clothiers.

PlaceWise expands Shoptopia launch to include Madison Marquette

April 20, 2011

Madison Marquette is the next shopping center developer and operator to join Forest City Enterprises in the launch of the Shoptopia Network, PlaceWise Media…

Visa launches mobile coupon program with Gap

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April 20, 2011

Credit card brand Visa Inc. announced it is moving into mobile coupons and is working with retailer Gap to deliver real-time discounts and promotions to…

Scan This! QR Codes Are History

by Doug Stephens — President, Retail Prophet Consulting

Google recently announced that it is ending both its development and support of QR (Quick Response) codes. QR or 2-D barcodes as they are sometimes called…

New social shopping site lets members connect with celebs

April 18, 2011

OpenSky, a new social shopping site launching this month, allows consumers to design their own shopping experience and discover new products and ideas. OpenSky…

Five ways to personalize the e-commerce experience

Enhancing the online experience with personalization can yield higher conversion rates and build trust and loyalty.

Mobile Monday: Meijer Find-It app

Mobile Mondays is a weekly column on mobile apps by retail customer experience authority Mike Wittenstein. Each week, you’ll get a test drive of a leading…

Report: Consumer price transparency threatens localized retail prices

April 14, 2011

According to Benzinga.com, RSR Research, an analyst firm providing market intelligence on retail technology trends, released its latest report, "Optimizing…