Brookstone announces QR code program plans

April 14, 2011

According to DDI.com, Brookstone Inc. has announced plans for a new Quick Response (QR) code program in 30 New York-area stores. Once scanned, the codes offer…

Best Buy announces plans to double web sales

April 14, 2011

Best Buy Co. Inc. has announced plans to double its annual web sales to $4 billion within five years. Those plans include opening more stores selling mobile…

Research: Half of Americans with mobile phones using them to shop

Users are comparing prices, reading reviews, downloading coupons and making purchases on their phones.

Mobile Monday: Walmart iPad app

Mobile Mondays is a weekly column on mobile apps by retail customer experience expert Mike Wittenstein. Each week, you’ll get a test drive of a leading retail…

AT&T announces Digby Mobile Commerce Solutions

April 10, 2011

AT&T today announced a new service, Digby Mobile Commerce from AT&T, created specifically for retailers to aid in design, deployment and management of…

GameStop launches Facebook storefront

April 7, 2011

Video game retailer GameStop Corp. today announced, in partnership with Adgregate Markets, a social commerce solutions company, the launch of its Facebook…

Webinar discusses integration of contact center, social and web interactions

April 6, 2011

According to a recent Harris Research poll, 85 percent of consumers said they would be willing to pay anywhere from 5 to 25 percent more than regular price if…

Yowza!! wins bronze at 2011 Edison Best New Products Awards

April 5, 2011

Free mobile couponing app Yowza!! has won a Bronze Award at the 2011 Edison Best New Product Awards. Yowza!! is a winner in the Innovative Services category…

Developing a technology strategy to support multichannel content

The Internet is now "the new staging ground for personalized marketing."

Opinion: Forget about selling on Facebook for now

One expert suggests that the market for retailers on the social network is actually miniscule.

Junction Solutions launches new on-demand multichannel retail solution

April 3, 2011

According to SYS-CON Media, Junction Solutions, a provider of vertical, market-specific on-premise and on-demand software applications and services for the…

Report: Four out of five mobile shoppers frustrated with the experience

Whether the platform is a mobile device, tablet or computer, online customer experience is still fraught with issues.

GlobalShop: Reinventing retail design to fit a multichannel environment

by Kim Williams — Reporter, NetWorld Alliance

The future of retail will be "smaller, flexible, personal and intensely linked."

Online coupon sites offer increasing opportunities for retailers

Two out of three consumers have reported downloading and printing coupons from the Internet.

Mobile Monday: Hyundai Equus app

The app sets the bar high for all retailers, not just auto dealers.

Mobile Monday: Equus iPad app review

Customer experience expert Mike Wittenstein goes hands-on with the new Equus iPad app for this week's Mobile Monday review.

GMC Inspire platform offers enterprise solution for customer engagement

March 24, 2011

GMC Software Technology, a global company offering end-to-end software solutions, has introduced GMC Inspire, a Customer Communications Management (CCM…

Home Depot announces barcode program for smartphones

March 23, 2011

According to TechNewsDaily.com, Home Depot announced its first mobile barcode program, which allows customers to take a picture of a 2-D barcode, known as a QR…

Sunrise MarketPlace launches redesigned website

March 23, 2011

Sunrise MarketPlace, a Citrus Heights, Calif., retail and business district, has partnered with Mallfinder, a developer and provider of integrated marketing…

Miva Merchant offers mobile commerce option to online store owners

March 23, 2011

Miva Merchant, an e-commerce software company, has released a new mobile e-commerce framework designed to give online store owners the ability to develop…