The Shopping Channel launches new online experience

September 6, 2013

Ontario-based THE SHOPPING CHANNEL helps Canadians discover something new every day — and beginning today, the way to discovery becomes easier and even better.

The loyalty lie

by Doug Stephens — President, Retail Prophet Consulting

Loyalty is an increasingly fleeting thing. In fact, the average Gen Y mother now defines "brand loyalty" as a window of allegiance lasting 6-12 months before…

UNIQLO to revamp website and interactive app ahead of 10 store openings

September 4, 2013

Clothing retailer UNIQLO has announced the fall opening dates for its ten new mall stores in New York, New Jersey, Connecticut and California — strategically…

Moving past the showroom challenge: The beauty of Sephora's customer-centric approach

by Jeannie Walters — Chief Customer Experience Investigator, 360Connext

Many retailers have been spending a lot of time and energy battling showrooming.

Cellum trials object-recognition function for mobile purchases

September 3, 2013

Seeking to take greater advantage of smartphone technology, Cellum Global Corp., a provider of mobile payment solutions, is working on a new solution that may…

Target to roll out BOPS service in time for Black Friday

September 3, 2013

The buy online, pick up in-store trend continues to gain momentum, with Target joining Walmart and Best Buy on the growing list of retailers looking to beef up…

Shopify launches POS for online, in-store integration (Video)

August 29, 2013

The e-commerce platform Shopify today released a POS system designed to simplify the transition between selling in-store and online.

Commentary: The showrooming myth

The "false paradigm of showrooming" will only distract retailers from the real task at hand.

Sears seeks retail innovation from Silicon Valley

August 27, 2013

Sears is showing the retail world that it's serious in its efforts for a technology turnaround. The retailer announced today the winners of its Startup …

ConnectQuest expands location-based rewards app

August 23, 2013

ConnectQuest, a location-based shopping application, has added a new loyalty program feature to the ConnectQuest application software, the company announced.

Toys 'R' Us expands price-match policy

August 22, 2013

Toys "R" Us announced today that it will now match online prices from its major competitors, including Walmart, Best Buy, Kmart, Sears and Amazon. The…

Sur La Table soups up omnichannel with help from eCommera

August 22, 2013

London-based eCommera announced an agreement with retail chain Sur La Table to provide actionable insights and recommended business changes to improve its…

J.Crew launches September catalog on Pinterest

August 20, 2013

The love affair between retailers and Pinterest is heating up, as more brands are using the social media platform to not only engage with consumers but also as…

RCEES: Retail's refocus on customer service

by Alicia Kelso — Editor, QSRWeb.com

Creating a customer-centric environment is key to a successful business.

Latest eBay app brings online benefits to brick-and-mortars

August 9, 2013

In a move that strengthens the relationship between online and brick-and-mortar commerce, eBay has launched the Retail Associate Platform — an application that…

ZoomSystems seeks global expansion with Vigix acquisition

August 9, 2013

Automated retail company ZoomSystems recently announced the acquisition of Vigix Inc. and its patented no-moving-parts technology, which ZoomSystems said will…

Merchant Warehouse introduces omni-channel commerce for retailers

August 7, 2013

Merchant Warehouse today announced the omni-channel extension of its Genius Customer Engagement Platform. With this capability, retailers can now offer payment…

IKEA's 2014 catalog lets shoppers virtually furnish a room (Video)

August 6, 2013

IKEA has stepped up its augmented reality game with the latest round of AR features embedded in its 2014 catalog — cementing the retailer's place at the…

Navigating the challenges of retail self-service

by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group

Frank Mayer and Associates discusses what solutions stay afloat in the sea of self-service.

Zebra Technologies launches new brand for retail-specific solutions

July 31, 2013

Zebra Technologies Corp. has announced the launch of Zebra Commerce, a new brand that encompasses a suite of hardware devices, software applications and…