Will poster shopping change the face of retail?

March 23, 2012

Since Tesco's poster retail experiment in a Korean subway station last June, the idea of using QR codes and NFC tags to let consumers make purchases from…

NRF: Easter sales to exceed $16 billion

March 20, 2012

Americans will shell out an average of $145.28 on everything from apparel and candy to food and decorations this year, up 11 percent from $131.04 last year…

Walmart customers now shopping Amazon.com

March 20, 2012

Although most of Walmart’s customers were latecomers to online shopping, they are now trolling for deals at Amazon.com and putting pressure on the retail giant…

Smart Stickers rolled out with NFC technology

March 20, 2012

Smart Poster Ltd. this week launched Smart Stickers featuring NFC technology, doubling the company's NFC product offering following the launch of the…

GlobalShop 2012: Vislogix intros EZ Touch Window

Vislogix discusses its EZ Touch Window, a transparent solution that can be put on any existing glass, including a window, allowing patrons outside to interact…

Moosejaw now offering mobile checkouts

March 13, 2012

Moosejaw, an outdoor gear and apparel retailer, is now equipped to perform customer checkouts from anywhere in its stores. It recently deployed Lin?a-pro from…

2012 Retail Customer Experience Top 100

Once again, our team of retail experts sat down to identify the hundreds of trends, technologies, brands, strategies and people that are having an impact on…

Presented by RetailCustomerExperience.com

Report: Supply chains trending toward growth

March 8, 2012

Retailers and supply chain management (SCM) executives are shifting from cost cutting to growth mode, according to the third annual State of the Retail Supply…

The four benefits of multi-channel retailing

Multi-channel retailing offers plenty of benefits to retailers, benefits that make investing in the strategy worthwhile.

Big data's impact on retail customer loyalty

Many companies still invest 80 percent of their resources on customer acquisition, only 20 percent on retention.

Tesco testing virtual fitting rooms for online shoppers

March 6, 2012

Tesco Clothing is helping online shoppers find the perfect size and fit with the company's virtual fitting room service. Tesco, the first retailer to use the…

US retailers getting closer to mobile payments with Ingenico's new POS system

March 6, 2012

POS-maker Ingenico has launched a first in NFC payments: The first contactless payment system that allows users to pay with their phones across card brands.

GlobalShop 2012 round-up

In case you missed it, here's our coverage of this year's GlobalShop, in one convenient place.

Tech start-up to help college bookstores increase revenues

March 5, 2012

HubEdu.com has officially launched today with the goal of helping college bookstores increase sales. HubEdu's College Bookstore Initiative provides a…

UNIONBAY looking to increase online sales

March 5, 2012

UNIONBAY recently selected Mercent Retail to help accelerate its 2012 e-commerce sales growth, according to a company press release.

Supermarkets changing strategies to compete with ecommerce

March 5, 2012

Large supermarkets are changing strategies as customers begin to shop online instead of going to hypermarkets.

GlobalShop 2012: 8 ways the smartphone can help your customers love you

Mobile technology is not the brick-and-mortar retailer's enemy.

Speakers, agenda announced for Retail Customer Experience Executive Summit

The third annual event is set to convene at Hotel Sax in Chicago on August 6-8, 2012.

Video: Understanding the basics of QR codes

Nick Sears of rVue covers how QR codes work, and offers best practices for deploying them.

Eight ways retailers can leverage Pinterest

The new social sharing site is seeing explosive growth, and retailers are taking note.