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Omnichannel News & Media

Skunkworks, reorganization and other tactics to excel in the digital age

by Aaron Shapiro — CEO, HUGE

Outside of the technology sector, most of the large companies that I encounter are startlingly similar.

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Report predicts future of mobile commerce

February 24, 2012

More than half of the U.S. smartphone population used their phone to perform retail research while inside a store in 2011, illustrating the emergence of savvy…

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Nordstrom to spend $1B to grow e-commerce

February 24, 2012

Nordstrom's online sales are exploding, and the company is investing $1 billion over the next five years to support its e-commerce infrastructure, according to…

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Flash sale sites lead to full-price purchases

Research suggests that many new luxury consumers are entering the category via flash sales sites.

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Is this the end of Facebook commerce already?

With a few notable exceptions, it just doesn't make sense to invest in a Facebook storefront, according to one expert.

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Walmart buying largest Chinese e-retailer

February 22, 2012

Walmart Stores plans to buy a controlling stake in the fast-growing Chinese online retailer Yihaodian.

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Toy retailer turns to multi-channel solution

February 21, 2012

The Entertainer, a toy retailer, is hoping to offer shoppers a multi-channel experience by integrating e-commerce into its physical stores and supply chain.

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Report reveals 'potential game-changer on the retail horizon'

February 21, 2012

Retail is evolving at a dizzying pace, according to Colliers International's annual U.S. Retail Highlights: 2012 Outlook, a 13-page report that chronicles…

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Target may not be 'Wu-ing' shoppers with scarcity tactics

Jason Wu for Target merchandise lands on eBay instead of in shoppers' carts.

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Groupon buys two mobile payment, tech companies

February 20, 2012

Daily deal site Groupon snapped up a couple of companies late last week to bolster its mobile capabilities. Groupon announced on Friday it has bought…

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Heal's launches mobile site

February 20, 2012

Heal's, a contemporary furniture, lighting and home accessories retailer, has launched a mobile-optimized website allowing customers to search, browse and make…

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E-commerce shoppers have mobile security worries

February 20, 2012

About 60 percent of smartphone users believe that their security could be compromised if they use it for e-commerce transactions, according to Affinion…

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Study: Online retailers aren't ready for tablets

February 17, 2012

Fewer than one-third of retailers have optimized sites for tablet commerce, according to a report, "Mobile & Tablet e-Commerce: Is anyone really ready?" by…

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Australian retailer taking 'window shopping' to next level

February 16, 2012

Australian multichannel fashion brand Sportsgirl is unveiling a 24/7 shopping experience with a "window shop," that allows customers to purchase products…

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Study shows that retail 'showrooming' is reality

February 16, 2012

A new study has substantiated the predictions of brick-and-mortar retailers who fear that shoppers are using their stores as "showrooms" and then purchasing…

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Footwear retailer V.I.M. using MarketLive to power e-commerce site

February 16, 2012

MarketLive Inc., a provider of e-commerce software and solutions, is helping V.I.M., an East Coast urban retailer of jeans, sneakers, apparel, and accessories…

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Northern Brewer using multi-channel retail software from Retail Anywhere

February 15, 2012

Northern Brewer of Minnesota has implemented Retail Anywhere's end-to-end, cloud-based multi-channel retail software.

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NRF: 2012 all about customer interaction and experience

February 15, 2012

In an effort to build customer engagement, capture wallet share and accelerate sales growth, retailers in 2012 will focus on a number of customer-centric…

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What will the tech giants sell in retail stores?

February 14, 2012

Apple's hundreds of stores generate billions of dollars in sales annually, and its competitors are hoping to repeat Apple's success in the retail space.

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Building loyalty the Hsieh way

by Lisa Biank Fasig — Director, JZMcBride and Associates

Perhaps it has something to do with our general fondness for footwear and do-goodery, because when it comes to delivering a positive image, Zappos.com walks…

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