What Facebook's 'Want' button means for retailers

by Mike Wittenstein — Customer Experience and Service Designer, Storyminers

Facebook is adding a WANT button in addition to other interface changes. Knowing what shoppers want before they buy it is a big deal for everyone.

Price Chopper selects Mercatus Smart Shopping tech

October 3, 2011

Mercatus USA, a software development company delivering cross-channel marketing capabilities to the retail industry, has announced a multi-year deal with Price…

Deloitte forecasts a 2.5 to 3 percent increase in holiday sales

September 25, 2011

Although the slow U.S. economic recovery and uncertainty overseas are sending shivers through consumers this fall, retailers should expect small gains in 201…

Five Benefits of NFC Deployment for Retailers

Supported by major credit card companies and retailers alike, near field communication is making its way as a top method of payment processing and advertising.

Mobile meets retail at recent RAMP conference

by James Wester

Mobile Payments Today chatted with a host of mobile payment companies at the recent RAMP conference. 

One-third of consumers say they will spend more online than in-store this holiday season

September 20, 2011

ThreatMetrix, a provider of cloud-based fraud prevention solutions that do not require personally identifiable information (PII), today announced results of a…

Google+ is now open to all - what that means for retailers

Video chats will inform retailers about the emotional side of the buying experience.

Three reasons you should not sell your products through Amazon

Merchants who sell their products through Amazon complain that it's very hard to kick the habit.

Local.com releases local rich-media ad platform

September 19, 2011

Local.com Corp., an online local media company, has released what it claims is the industry's first rich-media ad platform to incorporate dynamic, in-store…

IBM expands cloud delivery of its Smarter Commerce initiative

September 19, 2011

IBM today announced new cloud and on-premise offerings that will help organizations respond automatically to shifting consumer and business trends. The new…

Netflix to split into two separate companies. Wait, what?

by James Bickers — Editor, Networld Alliance

I awoke this morning to a friendly, "personal" email from Reed Hastings, the co-founder and CEO of Netflix. "I messed up. I owe you an explanation," he says…

Empathica's GoRecommend celebrates two years, 65 million shares

September 14, 2011

Empathica Inc., a provider of Customer Experience Management solutions to more than 200 of the world's most respected brands, has announced that its…

New Stein Mart campaign features heavy social focus

September 14, 2011

National discount department store Stein Mart, in partnership with its new ad agency, ArnoldNYC, this week announced the launch of "Love at First Find," a…

Major technology initiative unveiled by Macy's

September 13, 2011

Macy's Inc. has outlined a series of technology-related innovations being launched or piloted in its stores and online sites as part of the company's…

Demandware unveils new open commerce APIs

September 11, 2011

Demandware Inc., a provider of on-demand ecommerce, has announced its new Open Commerce APIs that are designed to empower its clients and partners to quickly…

Toys R Us adds family and friends pick-up to online store

September 11, 2011

Toys R Us, which operates 870 retail stores and an e-commerce website, has expanded the capabilities of its "Buy Online, Pick Up In Store" program. Shoppers at…

Global Bay, Epicor partner on mobile retail software suite

September 6, 2011

Epicor Software Corporation, a provider of business software solutions for manufacturing, distribution, retail and services organizations, and Global Bay…

Shop.org announces new board of directors members

September 5, 2011

Shop.org today announced the addition of six members to its board of directors and welcomed back three incumbents. The new and returning board members will…

Google Analytics unveils Multi-Channel Funnel

Five new reports significantly expand retailers' ability to see how shoppers came to their site.

As Seen on TV is now seen on mobile devices

September 1, 2011

"As Seen on TV" may no longer be an accurate moniker.