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Omnichannel News & Media

New study evaluates consumer behaviors, attitudes toward social commerce

Though many retailers use social media to build their brand, companies may also be able to monetize these channels.

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Pick-up or delivery, AisleBuyer helps customers do both at once

May 25, 2011

AisleBuyer LLC has launched a new multichannel checkout solution available for iPhone and Android mobile devices. The new solution allows shoppers to use one…

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American Express Social Currency

by Jim Joseph — President, Lippe Taylor

I've been speaking a lot lately about how social media can transform a brand. Either give it a voice for the first time, give it thought leadership status…

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Guy Kawasaki on enchantment in retail

by Doug Stephens — President, Retail Prophet Consulting

I caught up with author, speaker and investor Guy Kawasaki to discuss his new book Enchantment: The Art of Changing Hearts, Minds and Actions. Specifically, I…

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Best Buy expands Shopkick app nationwide

May 22, 2011

Best Buy has announced that it is rolling out the location-based shopkick app to its stores nationwide. Smartphone users who download the app will be eligible…

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Mobile Retail Monday: The Tour Wrist app

Our expert says the new panoramic image tool is a killer app for retailers.

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Kendon Trailers partners with Shopatron to offer consumers eCommerce platform

May 18, 2011

Kendon Trailers, an Anaheim, Calif.-based manufacturer of fold-up motorcycle trailers and lifts, has partnered with Shopatron, an eCommerce solutions company…

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Maponics offers geofencing to mobile developers

May 12, 2011

Maponics, a provider of location-based data, announced a new offering that includes the geographic boundaries of more than 3,000 shopping malls, districts…

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Gproxy announces three sales apps for NetSuite’s SuiteCloud computing platform

May 11, 2011

Gproxy Design Inc., an interactive agency in commerce solutions, announced three new e-commerce NetSuite Applications for the NetSuite SuiteCloud computing…

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Half of smartphone users now shop online via mobile device

May 10, 2011

Fifty percent of smartphone users now have  completed some sort of purchase with their mobile phones, a 20 percent increase in the last nine months. Eleven…

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Coles pilots online ordering, pick-up service

May 9, 2011

According to Business Spectator, Australian supermarket chain Coles is expanding its online retail shopping platform to include "Click & Connect," which…

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Forrester's Julie Ask on using mobile marketing strategically

by Laurel Tielis — Author and Professional Speaker, Laurel Tielis & Associates

Just how important is mobile? According to Julie Ask, a vice president and principal analyst at Forrester Research, mobile will be transformational.

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Mobile Monday: Aisle 411

The app shares store-level maps and product positions with customers via their smartphones.

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Walmart To Go – Will it Stay?

by Lisa Biank Fasig — Director, JZMcBride and Associates

For all of those consumers who would never go to Walmart, the hyperchain has found a way to come to you.The world's largest retailer is testing a home-delivery…

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Altimeter’s Jeremiah Owyang pinpoints retail's sweet spot

by Laurel Tielis — Author and Professional Speaker, Laurel Tielis & Associates

To find retail's sweet spot, a purchase, put the customer ahead of technology. For multiple purchases, make customers influencers for your business.

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Barnes & Noble College launches social commerce platform

May 5, 2011

Barnes & Noble College, an operator of campus bookstores and a wholly owned subsidiary of the bookseller Barnes & Noble, Inc., has announced the launch…

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Book excerpt: "The Grocers: The Rise and Rise of the Supermarket Chains"

"The Grocers" describes and analyses the strategies, organization and cultures that have made the supermarkets what they are today.

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Phone app guides consumers to DVD kiosks

May 4, 2011

Integrating technologies to better serve consumers is all the rage in the retail world, and Gulf Coast Multi Media is jumping on the band wagon with DVDFind, a…

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Book excerpt: "The Grocers: The Rise and Rise of the Supermarket Chains"

Read an excerpt from Chapter 9 of this new book, "The Internet and Other New Ways of Shopping."

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NRF: Retailers increasing mobile, search efforts

May 2, 2011

In an effort to better serve multi-touchpoint, always-on, and empowered consumers, a growing number of retailers are experimenting with mobile and social…

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