Four ways retailers can reach out for last-minute holiday sales

by James Bickers — Editor, Networld Alliance

Location-based marketing, personal touch among the ways stores can squeeze every sale out of the season.

Most standard shipping deadlines for Christmas delivery expiring this week

December 12, 2010

Santa may only need one night to do his job, but online retailers need a little more time to get theirs done. According to Shop.org's eHoliday Survey…

Here's one way to fight the browse in-store, buy online trend

by James Bickers — Editor, Networld Alliance

… just not a very good way. Downright terrible, in fact.Consumerist got a tip on a specialty dancewear and shoe store that is sick and tired of people coming…

Five retail IT trends to watch in 2011

From inventory optimization to mobile marketing, retailers will focus on customer retention in the coming months.

Survey: Smart phones are changing behavior for bargain-hunters

Couponing could become a more important part of the retail experience as smart phones proliferate.

Sears loses $145 to one of its kiosks

December 2, 2010

Retailers who wish to offer a product with a price that is different online from the one in store should consider strategies to handle customers who discover…

A two-way integration of digital signage and mobile

by Christopher Hall — w, t

EnQii and Kombi have partnered on an app to further integrate digital signage and mobile techs.

IDC report lays out the importance of the multichannel experience

November 30, 2010

Hybris, a multichannel commerce software vendor, has announced the findings of research it has commissioned from IDC looking at how retailers can improve their…

Gomez launches Retail User Experience Index

November 29, 2010

Gomez, the web performance division of Compuware Corp., has introduced the Gomez Retail UX (User Experience) Index. The UX Index is a view into the aggregate…

Deploying social media to cultivate customer loyalty

Average spending on social media to achieve loyalty increased by 193 percent over the past year.

More than 106 million Americans to shop on Cyber Monday

November 27, 2010

Looking to get the biggest bang for their buck this holiday season, a record number of Americas will hit retailers’ websites this Cyber Monday to take…

Netshoes launches customized web shopping experience

November 23, 2010

ATG, a provider of cross-channel commerce solutions, announced that Brazilian sports retailer Netshoes has successfully completed the re-platform and re-launch…

Old Navy launches 'virtual Black Friday' in Facebook game

November 22, 2010

CrowdStar and Sibblingz, which provide platforms for building social games, today announced the launch of an in-game Old Navy branded virtual store for the…

What impact will OnLive have on video game retail?

by James Bickers — Editor, Networld Alliance

The "games-in-the-cloud" service could disrupt game retail the way Netflix did movie retail - if consumers embrace it.

At first blush, Isis looks appealing to retailers

A National Retail Federation exec sees competition, tech changes arising from the new mobile payments network.

Research shows U.K. shoppers lack brand loyalty to retailers

November 18, 2010

Fifty-nine percent of U.K. shoppers have not decided on the brand they will purchase before researching or buying a product online. Consumers are also…

Study: Retailers' return policies often unclear, inconsistent

More than half do not include their return policy on their home page; one-quarter do not allow cross-channel returns.

Holiday e-commerce spending: $38.5 billion in 2010

More online deals means more shoppers will stay home on Black Friday, according to report.

Target is testing shopkick

November 15, 2010

Target today became the first mass-discount retailer to make the shopkick mobile application available to its guests. Users of the app will receive points and…

Target launches iPad app

November 15, 2010

Target today announced its first app for iPad is available now on the App Store. The retailer said the app provides a rich and interactive shopping experience…