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Omnichannel News & Media

Largest U.S. shopping mall operator launching location-based retail app

August 15, 2010

Shopkick, a Silicon Valley-based "mobile meets retail" startup, and Simon Brand Ventures, the business-to-consumer arm of Simon Property Group, Inc., have…

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Q&A: Rand Nickerson, OpinionLab

by James Bickers — Editor, Networld Alliance

The inventor of an iconic web feedback mechanism talks about the future of online retail.

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Report: Shoppers expected to be more mobile, social and green this holiday season

August 9, 2010

According to MediaPost News, Experian Marketing Services' new 2010 holiday marketer report says brands can expect an increasingly mobile, social and green…

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Escalate upgrades commerce software suite

August 5, 2010

Escalate Retail has announced that the latest release of its Blue Martini Commerce Suite includes a new Web Services Manager (WSM) layer to simplify and…

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Capture the voice of customers to improve the online retail experience

Phone, web and social channels all provide insight into customer wants and needs.

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Limelight Networks acquires online video publishing company Delve Networks

August 2, 2010

Limelight Networks Inc. has announced the acquisition of Delve Networks, a privately held provider of cloud-based video publishing and analytics services. "As…

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B&N expanding in-store NOOK presence

August 1, 2010

Barnes & Noble, Inc., the world's largest bookseller, announced that it is expanding its in-store NOOK displays to full-service eReading NOOK Boutiques.

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Shopatron sees 15% growth in second quarter

July 28, 2010

San Luis Obispo, Calif.-based Shopatron has announced that second quarter same-stores sales have increased by an average of 15 percent across all client stores…

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Opinion: Why mobile coupons are not the answer

One expert says displaying a barcode coupon on a smart phone is a poor way to address consumer desire for value.

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ShopNBC gets into social commerce

July 27, 2010

Bazaarvoice has announced that ShopNBC is successfully using its social commerce platform. ShopNBC uses Bazaarvoice's Ratings & Reviews to connect and…

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The Children's Place launches Facebook shop

July 26, 2010

Conversation, an independent full-service agency specializing in emerging channels, and The Children’s Place have announced the launch of an e-commerce…

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Sears, Kmart launch Facebook program for new college students

July 25, 2010

Getting ready for college is an exciting time, but it can also be an overwhelming affair for students and parents with so many important decisions to make. To…

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Talbot's adds social commerce platform

July 22, 2010

Social commerce provider Bazaarvoice has announced that Talbots is using its platform Stories to power "Pearls of Wisdom: Your Voice," which provides Talbots…

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Sugar launches social shopping game Retail Therapy

July 19, 2010

Online women's media company Sugar Inc. has announced the launch of its first social online game, called PopSugar's Retail Therapy. According to the company…

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Satisfying the substance shopper

Customers are reaching out to connect with the products they buy in more direct, personal ways.

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NCR and its 'c-tailing' revolution

by James Bickers — Editor, Networld Alliance

The company's new approach is as much a philosophy of retail as it is a suite of hardware and software.

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New report spells out importance of multichannel marketing

July 18, 2010

New research launched this week by the Australian Centre for Retail Studies (ACRS) suggests that retailers could miss out on enormous sales opportunities if…

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GfK Future Buy study unveils 'XTreme shoppers'

July 14, 2010

GfK Consumer, a division of GfK Custom Research North America, has announced highlights from Future Buy, its first annual integrated study of shopping…

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CORESense unveils next-gen e-commerce platform

July 11, 2010

CORESense, a software-as-a-service provider of e-commerce and retail software solutions, has announced today the general availability of its Web 2.0 e-commerce…

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Coldwater Creek launches mobile site

July 11, 2010

Coldwater Creek has launched a new mobile website that supports the iPhone and Android platforms. The new mobile website is an optimized version of Coldwater…

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