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Omnichannel News & Media

J.C. Penney gets 'maniacal' about digital commerce

The department store chain is looking to grow its online business by $1 billion within five years.

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NRF releases blueprint for mobile retailing

July 8, 2010

Thanks to features like texting, GPS and Web browsing, mobile phones have quickly become a necessity many consumers cannot live without. Nearly three-quarters…

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Apparel retailer Lilly Pulitzer goes mobile

July 8, 2010

Lilly Pulitzer has announced the launch of its first-ever mobile website, compatible with all Web-enabled mobile phones and optimized for the iPhone and…

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Social Guardian tool helps retailers protect online reputation

July 6, 2010

ChannelNet, a provider of multichannel solutions, has announced the launch of Social Guardian, its online reputation management service. The service is…

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Cold Stone Creamery debuts 'social e-gifting' program

July 6, 2010

First Data Corp. and Cold Stone Creamery announced they have teamed up to offer a new gifting application through Facebook. Starting today, loyal Cold Stone…

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Mobile barcodes continue march towards mass adoption

by Sharon Goldman — Senior Director, COLLOQUY

Using 2D barcodes as virtual loyalty cards that offer rewards is  a significant investment for large retailers, who must invest in special equipment to read…

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Live-tweeting the Online Retailer conference

Follow the latest news from Australia's major online retail event, July 6-9 in Sydney.

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F.Y.E. connecting stores, products with 'playful' website

June 29, 2010

F.Y.E., a national retail chain of more than 550 stores offering a wide selection of entertainment products, including CDs, DVDs, video games and more…

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HSN to launch new mobile shopping site

June 29, 2010

HSN announced today the launch on July 1 of HSN Mobile, a user-friendly, mobile-optimized version of the retailer's top-ten-trafficked e-commerce site hsn.com.

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NRF: Three-quarters of online retailers are dialing up mobile strategies

One in five retailers boasts having a fully implemented mobile strategy in place already.

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Viewpoints launches post-purchase email service

June 28, 2010

Viewpoints Network, a social technology and media company, has announced the launch of its new Post-Purchase Email Service for the Viewpoints Technology…

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Report: U.K. online shopping booming in home and fashion sectors

June 28, 2010

Internet shopping in the home and fashion sectors has been booming according to the new Transactis Home and Fashion Online Retail Index, as total web spend was…

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eParty Unlimited adds product videos to site, sees sales take off

June 27, 2010

Treepodia, provider of automated online product video technology and services, has announced today that entertainment and party products e-commerce site eParty…

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OpinionLab releases mobile feedback system

June 24, 2010

OpinionLab, provider of voice-of-customer (VOC) listening technologies, recently announced the launch of DialogCentral, a portable, universal feedback system.

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Sears, Kmart to sell movies, TV shows on demand

June 22, 2010

Two more retailers have joined the growing list of companies wanting to snag some of the revenue being spent on at-home, on-demand entertainment: Reuters…

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SocialConnect weaves together brand experience, the social web

June 22, 2010

Bazaarvoice, a provider of hosted social commerce applications, has announced the SocialConnect suite to help brands safely and effectively leverage the power…

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Study: Online shoppers expect more from the in-store experience

June 20, 2010

Sterling Commerce, an AT&T Inc. company, has announced the results of its annual research into consumer shopping behavior across retail channels. The…

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Six best practices for managing local retail search results

Inaccuracies in listings across multiple local search platforms can result in a significant brand identity crisis.

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Sears launches online platform for Blue Crew

June 15, 2010

Sears is taking its Blue Crew, "the trusted experts at Sears who help in-store customers get exactly what they need," onto the Internet.According to a press…

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