Omnichannel News & Media
Target beats first quarter expectations, fulfillment plays big role in digital growth
May 23, 2019
The first quarter of 2019 has proved to be a boon for Target Corp. as the retailer boasted better than expected comparable sales, robust traffic growth as well…
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Nike, Dick's Sporting Goods charge forward with customer personalization
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Two of the top leading sporting goods retailers offer insight on digital initiatives aimed at improving customer personalization.
read nowStorr raises $3M, launches peer-to-peer mobile marketplace
May 20, 2019
Storr, a San Francisco-based online retail marketplace, has raised another $3 million in funding led by Spark Capital and officially launched its peer-to-peer…
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Lowe’s CEO shares insight on honing employees as a strategic advantage
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Lowe's CEO Marvin Ellison made it his mission to create a successful team, which meant spending time with employees and establishing a personal rapport.
read nowAmazon leads $575 million Series G round in Deliveroo
May 17, 2019
Deliveroo, a U.K.-based delivery service with operations across Europe, announced a massive $575 million Series G funding round led by Amazon, along with…
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How Google's retail toolkit reaches the tech savvy consumer
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Retail in 2019 is about learning how all different technologies work together rather than the technologies themselves, according tot Google's Daniel Alegre.
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San Francisco board oks ban on cashless retail
by David Jones — Editor, Networld Media Group
San Francisco is the latest municipality to ban cashless retail as vulnerable populations demand equal access to shopping and dining services.
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Why retailers need to focus on localized social media, marketing
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
A free webinar, sponsored by social media and online reputation management platform SOCi, offers in-depth insight on why retail brick-and-mortar retailers need…
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Innovators share ways to eliminate buying friction while boosting omnichannel presence
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
As technology evolves, retailers find it increasingly difficult to keep abreast of new and better ways to improve customer service and understand consumer…
read nowCashless trend catching on in Japan
May 10, 2019
Japan is taking steps toward becoming a cashless society, with all transactions paid in cash expected to decline from 76.2% in 2018 to 71.4% in 2022, according…
read nowAmazon Go goes with cash in New York City
May 9, 2019
The first Amazon Go store in New York City opened for business this week and is taking cash as well as offering a cashierless checkout customer experience.
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How Pinterest bridges the gap between commerce and shopping
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Pinterest continues to find new ways to help consumers discovery their own creativity offering a visual search tool. The platform offering retailers and brands…
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Lowe's, Crate and Barrel talk digital and in-store marketing and finding the perfect balance
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Achieving the right mix of digital and in-store marketing is a major focus for home goods retailers. Leaders from Crate and Barrel and Lowe's share insights on…
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Knowing the difference between must-have CX technologies and what can wait
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Forrester VP and Principal Analyst Brendan Witcher shared insight on what retailers need to be doing when it comes to customer experience technology and what…
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How Albertsons tackled digital transformation to boost customer experience
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
In 2018, Albertsons Companies focused on unifying the digital experience and expanding e-commerce and loyalty, and deploying foundational tools such as search…
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Amazon Go no-cash reversal seen as response to legislative pushback
by David Jones — Editor, Networld Media Group
Amazon decision to reverse course on its cashierless Amazon Go stores is being seen as a response to economic and political push back given potential…
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Share A Coke: How a personalized promotion became an e-commerce platform
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
A single product promotion — Share A Coke — became a multi-product e-commerce campaign driving millions of sales.
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An inside view to Toyota's unified enterprise customer experience
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Toyota teamed with database marketing provider Acxiom to build an enterprise data marketing solution that makes use of both online and offline data to gain…
read nowPhysical, digital retail merging, reveals study
April 11, 2019
Traditional physical retail and online retail are increasingly merging into a seamless shopping experience, according to the National Retail Federation's…
read nowAmazon Go stores will start taking cash
April 10, 2019
Amazon's Go stores, which let shoppers buy without a cashier checkout experience, will reportedly begin accepting cash.
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