November 14, 2018
Consumers will be shopping and spending more this holiday season, but they're also be expecting greater service and a more rewarding customer experience.
read nowAccording to Acceo Tender Retail, omnichannel retailing is the fastest growing sector where customers can choose and buy an item online and then pick it up…
read nowMark Hardy, CEO of InContext, explains how a mixed reality strategy can help retailers boost shopper engagement and optimize the customer experience.
read nowNovember 9, 2018
Mobile commerce platform Shopgate Inc. is a select partner under the Magento Technology Partner Program, allowing Magento merchants to expand mobile and…
read nowNovember 9, 2018
Adobe is forecasting a surge in holiday shopping, with online sales rising 14.8 percent to $124 billion in U.S., this season with a record Cyber Monday in the…
read nowCasey Gannon, vice president of marketing at Shopgate, explains that as online shopping gets bigger than ever it's necessary for retailers to have a mobile…
read nowNovember 6, 2018
Target has kicked off its Black Friday sales, offering select deals nearly one month early.
read nowOctober 24, 2018
Cardholder signatures on Mastercard purchases will be optional come next April, on both on the card and purchase receipts.
read nowHeath Wells, co-founder and CEO of NuORDER, explains why digitally-native brands that want to follow in the footsteps of successful predecessors must develop…
read nowOctober 18, 2018
Thirty-five percent of consumers are more likely than not to make a purchase online if they can pay in interest-free monthly installments, according to a…
read nowOctober 12, 2018
Amazon is offering a line of bed-in-box foam mattresses within its AmazonBasics product line. These mattresses also qualify for free two-day shopping for Prime…
read nowRestaurant and retail executives that gathered in Chicago this past summer for the Networld Media Group's annual CONNECT: The Mobile CX Summit shared their…
watch nowOctober 9, 2018
There may just be less than a handful of Amazon Go stores right now, but the number of cashierless retail locations may explode in just a few years.
read nowby Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Quality Sewing & Vacuum, a 13-store retailer in Washington State, deployed SalesRX to enhance customer service, customer experience and drive sales. It’s…
read nowOctober 2, 2018
A new Sumo Heavy report reveals that while chatbots are gaining favor with consumers interaction with chatbots remains low within the retail customer…
read nowDon White, vice president of enterprise solutions at Snapfulfil, says retailers have two choices when it comes to competing with Amazon: worry and not change…
read nowSeptember 20, 2018
Walmart's Jet.com is leasing warehouse space in the Bronx, New York after what's been a lengthy battle to establish an e-commerce footprint.
read nowSandra Gudat, president and CEO of Customer Communications Group, Inc., offers up four steps for bolstering your brand's reputation, while simultaneously…
read nowPaul Milner, marketing director at Displaydata, explains why retailers need to use technology to create an engaging and impressive in-store experience that…
read nowVladimir Edelman, CEO and co-founder of HEROFi, lists out what physical retailers can learn from Amazon's success story.
read now