Survey: Online shoppers have become deal-hungry

November 25, 2014

Eighty-one percent of survey respondents said the accessibility of discount, deal and coupon sites have affected their willingness to pay full price. In fact…

Webinar spells out five big mistakes retailers are making with mobile this year

by James Bickers — Editor, Networld Alliance

As the holiday shopping season really gets underway, retailers need to make their online shopping experiences as frictionless as possible. This presentation…

6-year-olds with smartphones? That's what Ericsson predicts

November 21, 2014

Yes, you read that right. What's more, the mobile network provider predicts that units will exceed 6.1 billion by 2020.

Most Americans say they won't shop on either Black Friday or Cyber Monday

November 19, 2014

Millennials are the most likely to shop on those dates.

Social shopping network Retailcommon available now in the US

November 17, 2014

Among the U.S. retailers to use the service at launch are Macy's, Kenneth Cole, Athleta and Payless Shoesource.

Research suggests online retailers lose sales through irrelevant promotions, poor follow-up

November 13, 2014

Survey underscores retail's disconnects: Three quarters of online retailers promote irrelevant products, while others fail to build customer relationships that…

Kiosks among technologies to 'dramatically alter' businesss-to-consumer landscape

November 12, 2014

A new report has been issued from Kent State University's School of Journalism and Mass Communications titled "Business on Demand," a collaboration between the…

Survey says mobile use to be high this holiday season

November 11, 2014

The report found shoppers are using their phones mostly to compare pricing and read product reviews, but retailers' tech-enabled associates are using mobile…

ARTS announces major update to data model standards

November 11, 2014

The ARTS Operational Data Model is a retail-specific roadmap that allows a company to plan how it organizes and uses its transaction data.

Five retailers using technology to create remarkable shopping experiences

by Jeannie Walters — Chief Customer Experience Investigator, 360Connext

Customers are willing to pay more for a better experience. Here are five retailers using technology to deliver it to them.

Coupons.com, Samsung partner on mobile deals

November 10, 2014

Shoppers can now add Coupons.com's Card Linked Offers via their Samsung Wallet for automatic redemption at checkout.

Index says Walgreens, Amazon, Pizza Hut and eBay have the best retail apps

by James Bickers — Editor, Networld Alliance

November 7, 2014

Research group ARC 360 has published its report "The State of the U.S. Retail Apps Economy," which aims to identify the best- and worst-performing retail apps…

Gamifying your loyalty program: Five tips for a good hand

by Bryan Pearson — President, LoyaltyOne

Gamification is among the buzziest trends in loyalty marketing these days, and while it can be a compelling tool for early engagement, its effectiveness…

Three-quarters of consumers plan to use their mobile for holiday shopping this year

November 5, 2014

According to a new survey, 82 percent plan to spend the same amount or more on holiday spending as compared to last year, while just 18 percent plan on scaling…

Digital Signage as Part of a Seamless Customer Experience

Digital displays can serve as the glue that holds an omnichannel experience together.

Presented by HP Inc.

Kohl's overhauls merchandising, inventory and pricing operations

November 3, 2014

Value-oriented specialty department store Kohl's is transforming many of its core retail operations to accommodate recent growth and ensure that both its store…

Neiman Marcus launches one-click visual shopping experience

November 3, 2014

Neiman Marcus app users can now snap an image of fashion items and instantly be provided with all close matching products currently available.

Deliv expands same-day delivery service

November 3, 2014

By the end of the year, Deliv says it will offer its same-day delivery service in 30 malls across its eight markets.

Retailers preparing for surge in online shopping with re-focused shipping calendar

November 3, 2014

Nearly eight in 10 (78.8 percent) retailers surveyed will set their standard shipping deadlines for guaranteed Christmas delivery to expire at least a week…

Apptive intros features to help online merchants tap burgeoning m-commerce trends

October 29, 2014

Mobile-commerce merchants can leverage features for the holiday shopping season.