Shopko expands omnichannel ship-to-store

October 16, 2014

Shopko, a $3 billion retailer that operates 320 stores in 21 states, has announced the rollout of its expanded omnichannel, which it says provides customers…

Retailers falling short of consumers' omnichannel expectations

October 13, 2014

A new study from OrderDynamics reveals that retailers are offering the wrong delivery and inventory services across channels.

Study says shoppers are abandoning mobile shopping carts due to poor customer care

October 8, 2014

New research from Contact Solutions shows that consumers have high expectations for retail care when shopping via mobile device, and if those expectations…

StepsAway brings location-based marketing to mall retailers

October 8, 2014

Retailers using the StepsAway solution at launch include Sephora, Express, Art of Shaving and Things Remembered, among others.

Acromobile partners with Bitnet for merchant bitcoin acceptance

October 7, 2014

Acromobile Payments with bitcoin acceptance is available to any merchant as a fully integrated Order-to-Bitcoin-to-Cash solution with integration to leading…

Moment.me launches tool for real-time aggregation of place-based social content

October 7, 2014

According to the company, business owners can simply input an address or the name of their establishment and Moment.me will aggregate all the content that has…

Macy's omnichannel strategy: Moving engagement as well as sweaters

by Bryan Pearson — President, LoyaltyOne

Do bricks and mortar cost more than bytes and channels? For Macy's, the question may not matter as much as whether the two investments, combined, sell more…

Global Payments boards the Apple Pay train

October 2, 2014

Payment products provider will allow its partner developers to add Apple's system in their offerings through an SDK.

MarketLive unveils cloud-based transaction processing platform via AWS

October 1, 2014

According to the company, customers benefit from global infrastructure capabilities, responsive scaling for peak periods and included redundancy capabilities.

Sephora, Starbucks, Home Depot rank highest in digital gifting benchmark

September 30, 2014

Sephora, which has ranked among the top five spots for the past two years, took the number one spot for the first time this year.

Hy-Vee to utilize Agilence's Retail 20/20 to improve in-store operations

September 30, 2014

The employee-owned grocer is based in West Des Moines, Iowa, and operates 237 stores in Iowa, Illinois, Missouri, Kansas, Nebraska, South Dakota, Minnesota…

PayPal and eBay to become separate companies next year

September 30, 2014

Move comes months after investor Carl Icahn suggested a split so that both entities could focus on their strengths.

Are you prepared for the mobile revolution? Take this 10-question quiz to find out.

If you're not up to speed on mobile and all of its implications for retail, you will find the future to be very challenging.

Seven disruptive trends that will kill the 'dinosaurs of retail'

by Chris Petersen — Owner, IMS

Retail evolution is speeding up, and it waits for no one.

Gamification, digital coupon companies join forces

September 24, 2014

In their initial campaign, Dailybreak and RevTrax achieved results that were above key industry benchmarks, with 47 percent of consumers printing the coupon…

What did you miss at #CONNECTsummit14? Check out the highlights

#CONNECTsummit14 included mobile innovation leaders from across the spectrum: tech, restaurant, retail.

Simon announces retail startup competition

September 18, 2014

Simon Launch organizers will select 10 startup finalists to pitch a panel of judges and will then select up to three winners.

Starbucks redesigns Android app

September 18, 2014

Starbucks has redesigned its Android app, adding several new features.

Sears adding drive-thru returns and exchanges

September 16, 2014

According to the company, customers can pick up, return or exchange purchases without leaving their vehicle, with a guaranteed wait time of five minutes or…

E-receipt analytics app Slice opens its API

September 16, 2014

Slice, which offers an eponymous shopping app that extracts and organizes online shopping data from e-receipts, announced it has opened its API to web…