Omnichannel News
Clothing retailer drives mobile shopping forward with Shopgate app platform
July 20, 2017
Texas Humor, a clothing brand focused on state pride, is using Shopgate's mobile commerce platform to build an enhanced mobile shopping app for customers.
read nowPet retailer deploys IBM MobileFirst to simplify purchase journey
July 20, 2017
The U.K.-based Pets at Home is launching Sales Assist, an IBM MobileFirst for iOS app for iPad, to drive a simpler purchase process across its 440 stores.
read nowChatbots gaining popularity with consumers, especially millennials
July 19, 2017
One quarter of U.S. consumers are using a chatbot on a daily basis, and that figure spikes to 40 percent among the millennial generation.
read nowA few changes coming in back-to-school shopping season
July 19, 2017
Mass merchants will benefit most during this year's back-to-school shopping season, and department stores will likely see a decline in consumer traffic…
read nowJCPenney launching new toy shops in stores and online
July 17, 2017
New toy shops are coming to JCPenney shoppers whether they're browsing brick-and-mortar locations or jumping online to shop.
read nowAmazon both friend and foe to retailers
July 14, 2017
While Amazon has long been described as the traditional retail killer, competing retailers view the ecommerce giant as both a foe and a friend — the latter…
read nowStudy: Consumers love to touch, love music, but long wait lines not so much
July 13, 2017
When it comes to brick-and-mortar shopping, a majority of U.S. consumers, 72 percent, love being able to touch, feel and try products, and the statistic jumps…
read nowResearch highlights challenge points when it comes to customer experience
July 11, 2017
While 76 percent of retail decision makers believe they have enough actionable data, more than half (55 percent) are still relying on written, non-automated…
read nowConsumers willing to pay for a good customer experience, claims new study
July 7, 2017
Eight out of 10 consumers are willing to pay more for better customer experience, according to a new Capgemini study.
read nowTarget goes to the mat with mattress startup
July 6, 2017
Shoppers browsing Target's aisles can now check out Casper Mattress mattresses and bedding as the retailer is teaming up with the start-up to sell its wares.
read nowAmerican Freight Furniture shores up backend to boost customer experience
June 30, 2017
American Freight Furniture and Mattress is deploying Enspire Commerce's technology and platform in its quest to boost customer experience and unify its…
read nowOnline clothing startup unveils brick-and-mortar strategy
June 30, 2017
Despite reports claiming the omnichannel may soon go the way of the dinosaur, an upcoming online retailer plans to move into the brick-and-mortar realm.
read nowMany consumers not feeling much of anything when shopping, claims report
June 27, 2017
More than one third of consumers are feeling nothing when shopping in the brick-and-mortar environment, although 20 percent feel "excited," during the shopping…
read nowIkea building AR app with Apple's help
June 23, 2017
When it comes to augmented reality, Apple CEO Tim Cook is a huge fan.
read nowReport: Omnichannel retailers will likely be operating one channel by 2027
June 20, 2017
If a new research report proves correct, there won't be many omnichannel retailers operating at the close of the next decade.
read now1 in 4 retail associates don't have needed tools and tech
June 19, 2017
One out of four retail store associates say they are not properly equipped with the right digital tools and tech to do their jobs, and oftentimes leave the…
read nowOnline shoppers heading abroad to get best product price
June 19, 2017
A new UPS study reports U.S. online shoppers have no qualms about doing business with international retail sites if they can get a better price.
read nowAmazon makes a statement with bid to buy Whole Foods for $13.7B
June 16, 2017
Amazon appears poised to change the grocery business in a big way as the e-commerce giant Friday announced plans to buy Whole Foods Market in a deal valued at…
read nowRetail tech investment expectation bodes well for tool makers
June 15, 2017
A new Accenture Strategy report reveals greater tech investment by retailers could lead to $2.95 trillion in sales for technology makers.
read nowMacy's taking new approach to promotions, media, loyalty
June 14, 2017
Macy's aims to reconnect with loyal shoppers, lure in new shoppers and deploy a new mix of marketing media.
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