Omnichannel News
Consumers jumping online more than ever to shop, free shipping a big lure
June 14, 2016
The technology most in place in retail is ecommerce, and retailers are in an investment and adoption phase regarding the future of retail, according to a new…
read nowBetter customer experience now on Subway's strategy menu
June 10, 2016
In a big step toward transforming the guest experience, Subway is creating a new internal division, called Digital, and launching a multi-year and…
read nowAustralia is Ikea's next test ground in online shopping strategy
June 10, 2016
Ikea's omnichannel strategy is expanding to Australia, its latest focal point for providing consumers an online shopping channel.
read nowRetailers will see more consumer action for Father's Day this year
June 10, 2016
A new study predicts bigger consumer spend for the annual Dad holiday this month, with a projection of $14.3 billion in purchases.
read nowSurvey: Big disconnect between retailers, consumers in play
June 6, 2016
The physical retail store experience rates tops in terms of retailer focus but personalizing the experience is not getting as much attention. In fact, just 2…
read nowLuxury retailer expands loyalty program to include online and offline purchases
June 2, 2016
Nordstrom wants to reward all its customers, no matter which venue they take in paying for a purchase. The luxury retailer is expanding its loyalty program…
read nowReport: Consumers love to be mobile when shopping
June 1, 2016
Today's retail consumers love to mix technology and in-store visits, especially when it comes to big purchases and conduct product research online while in a…
read nowDigital marketing spend to jump big by 2020
May 27, 2016
A new Juniper Research study predicts spend on digital retail marketing will double by 2020, hitting $362 billion. Spend hit $174 billion last year, according…
read nowLowe's RONA acquisition is a growth strategy move
May 25, 2016
Lowe's $2.4 billion acquisition of RONA, one of Canada's biggest home improvement retailers, is a growth strategy move, which will give Lowe's 529 store…
read nowRetail report reveals the more delivery options, the better for retailers
May 12, 2016
Retailers considering reducing or streamlining shipping option might want to think again as a new report reveals a full range of options that consumers are…
read nowJCPenney spruces up product offerings with big appliances, new services
May 12, 2016
JCPenney is deploying an appliance showroom in nearly 500 stores and its online storefront following a three-market pilot indicating strong consumer demand for…
read nowSears Canada reinvention brings leadership, IT overhaul
May 2, 2016
Sears Canada is revamping its leadership ranks, deploying new technology and driving a cultural change in the quest to drive sales, profits and consumer…
read nowRetailers slagging in omnichannel efforts, reveals report
April 22, 2016
The Periscope research reveals nearly half of retailers acknowledge omnichannel strategies are not progressing fast enough.
read nowPOS provider payworks launches customer engagement platform
April 20, 2016
Engage is a new platform that links payment transaction data to shoppers' profiles, which can help in the development of customer engagement solutions.
read nowStat of the Week: Consumers flee online retailers if information is hard to find
April 15, 2016
If retailers don't make information easy to get the online shopper doesn't hang around long.
read nowWal-Mart teams with ChannelAdvisor to expand product portfolio
April 14, 2016
The partnership should make it easier for retailers to put products on the mega retailer's website.
read nowIdea boards at Wayfair getting lots of consumer love
April 8, 2016
Consumers are enjoying Wayfair.com's idea board functionality and it's helping the retailer's mobile app revenue stream.
read nowIKEA advances expansion strategy in Canada
April 8, 2016
IKEA's latest distribution center has opened in Mississauga, Ontario.
read nowKroger expands online ordering, pickup service into major markets
April 7, 2016
Consumer embracement of the ClickList service is prompting Kroger to expand the service.
read nowFree download: 'How to Drive Traffic and Sales with Proven Mobile Engagement Strategies'
April 6, 2016
Gone are the days of a one-size-fits-all approach as marketers must become familiar with what strategies and tactics will work and also the surprises that may…
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