The retail power of suggestion

by James Bickers — Editor, Networld Alliance

A carefully worded farewell can often subliminally impact shoppers into coming back for more.

Zain launches 'store of the future' in Bahrain

Wireless service provider's new flagship store is an interactive retail experience.

Circuit City: What went wrong?

by James Bickers — Editor, Networld Alliance

As the once-great electronics retailer winds down, experts weigh in on what mistakes were made.

The psychology of color at retail

Cultural, demographic differences play crucial roles in color design for the retail environment.

Basket-at-once scanning technology exists, but retailers aren't biting

by James Bickers — Editor, Networld Alliance

RFID-based scanners can massively speed up checkout and cut wait times, but supply chain challenges have prevented adoption.

Opinion: 12 ways to maximize the customer during a recession

The author of Retail Business Kit for Dummies weighs in with tips on how to get more out of each customer interaction and drive repeat business.

Queue management targets the last stage of the purchasing process

Discipline blends design, engineering and technology to maximize efficiency and reduce walk-aways.

Discounters snag upscale customers, but do they build loyalty?

Newly frugal shoppers may love the savings at discount stores, but they're not loving the experience.

Research: Mobile retail apps have massive growth potential

A new survey reveals that while most online shoppers have mobile phones, only a fraction have used them while shopping.

Putting your best customers to work for you

The best retailers don't just serve their customers — they put them to work, on behalf of the organization.

Five ways retailers can use Microsoft Tag today

by James Bickers — Editor, Networld Alliance

Redmond's new mobile barcode app offers some incredible flexibility for creative marketing — and it is available and ready to use right now.

CompUSA reinvents itself with a Web-driven store experience

by James Bickers — Editor, Networld Alliance

Electronics retailer attempts to replicate online shopping in-store with 'Retail 2.0' strategy.

Globalshop 2009: The changing face of in-store marketing

by James Bickers — Editor, Networld Alliance

Next month's event will focus heavily on new trends in fixtures, screens and the store as media marketplace.

Six commandments for retailers to survive

The former executive vice president of Men's Wearhouse shares wisdom needed to make it through the coming months.

Wincor World focuses on service, automated checkout

by Tracy Kitten — Editor, AMC

Wincor Nixdorf says its latest innovations are enhancing the shopping experience for both retailers and consumers.

Move over TJX: Heartland data breach may be biggest yet

With literally tens of millions of card transactions at risk, malware found on the server of Heartland Payment Systems may make history.

Digital download tech takes aim at DVD rental kiosks

Warner Bros. and Paramount have become the first major studios to allow retail digital delivery. Does the agreement signal a new business model for movie…

NRF: Stu Armstrong on in-store digital media

At retail Big Show, the president of the Digital Signage Association delivered 11 reasons to deploy in-store media.

NRF's Sonic Bar highlights retailing innovations

by James Bickers — Editor, Networld Alliance

The high-concept concept store gave attendees a taste of retail's future — one that is available today.

Microsoft opens new Retail Experience Center

The fully functional store environment will serve as an incubator for customer experience ideas and technologies.