Big-name retail comes to grips with online

July 9, 2008

CNBC: If there's one indisputable truth about retailing on the Internet, it's that the established retail cliques have consistently underestimated how it…

Calgary Co-op completes self-checkout install

July 8, 2008

DALLAS — Calgary Co-operative Association Limited (Calgary Co-op) has completed a chain-wide rollout of self-checkout that has enhanced customer service and…

Building the perfect survey

Best-practices for crafting a survey that customers will complete.

Wal-Mart, JCPenney use experimental branding to reach new audience

July 6, 2008

Dallas Morning News: Last month, Wal-Mart Stores Inc. mailed shoppers a 33-page Canopy catalog and launched the Canopy brand Web site. Online, the…

Understanding the female shopping psyche

July 1, 2008

Belfast Telegraph (U.K.): Dr. Karise Hutchinson, who teaches human resources at the University of Ulster, writes in the Belfast Telegraph of the difficulty…

Study: Customers won't tolerate waiting in line more than four minutes

June 26, 2008

DALLAS — A study conducted by M/A/R/C Research found 10 percent of shoppers are frustrated enough to leave a check-out line if the wait is too long. The study…

Loyca retail loyalty system now available in U.K.

June 25, 2008

BELGIUM — Databac Group has announced that its loyalty system Loyca, a card-based solution that enables retailers to respond in real-time to marketing…

soundDNA player gives retailers advanced audio messaging, music capabilities

June 25, 2008

PASADENA, Calif. — DMI Music & Media Networks, formerly Private Label Radio, a provider of out-of-home music and media programming solutions to Fortune…

Think globally, sell locally

Ethnic products reach a larger audience than ever before.

Retalix, BT launch turnkey tech for grocery retail

June 23, 2008

LONDON — BT has joined forces with Retalix Ltd., to launch a range of in-store technology products and services for food and convenience retailers in the U.K.

Report sheds light on tricky security issues

June 19, 2008

LOUISVILLE, Ky. — Consumer fraud and identity theft numbers have risen steadily over the past few years, and, whether you realize it or not, your customers are…

Self-service transactions to top $1.7 trillion by 2012

June 18, 2008

FRANKLIN, Tenn. — Transactions at self-service kiosks will surpass $607 billion this year in North America as consumers continue to embrace self-service…

Learning from in-store traffic patterns

Cutting-edge technology shows how well merchandising is working.

Designing luxury retail for young men

June 12, 2008

Design Week: Credit crunch or not, luxury seems here to stay. And while the world chooses to turn a blind eye to hedge fund managers and energy oligarchs…

Squeezing big-box retail into small city spaces

June 10, 2008

New York Times: East River Plaza, which stretches from 116th Street and 119th Street along Franklin D. Roosevelt Drive in New York, is expected to open in…

Squeezing big-box retail into small city spaces

June 10, 2008

New York Times: East River Plaza, which stretches from 116th Street and 119th Street along Franklin D. Roosevelt Drive, is expected to open in October 2009. It…

IBM, SelfServiceWorld.com announce free webinar on reaching the 'new consumer'

June 10, 2008

LOUISVILLE, Ky. - IBM, a global provider of business technologies, and Self-Service World, the leading news and information source covering the self-service…

Consumers shun convenience, go back to basics

June 8, 2008

Marketing Daily: A new study shows that consumers are reversing decades-long trends, shunning convenience and healthier foods in search of bargains. Stores are…

InMotion Entertainment adds digital 'filling stations'

June 8, 2008

SEATTLE — Displayware, a provider of digital media technology solutions, announced that InMotion Entertainment, the largest entertainment and electronics…

Search essential to online retail

Many e-commerce sites aren't taking full advantage of site search.