Retail - General News & Media
Hordes line up to cash in gift cards
December 25, 2007
The Arizona Republic: For those who love to shop, what happens Wednesday could be as exciting as unwrapping gifts on Christmas Day or during Hanukkah. Malls…
read nowNRF: Retail needs more qualified managers
December 25, 2007
USA Today: When it comes to careers, less than a third of college graduates think retailing has a good reputation, says the National Retail Federation. With…
read nowReport: 40 percent of shoppers rely on directional signage
December 19, 2007
A recent study conducted by M/A/R/C Research found 40 percent of shoppers rely on directional signs while shopping. The group polled almost 23,000 shoppers…
read nowRetail Wi-Fi open to hacking
December 19, 2007
Security consultancy AirDefense recently published its "2007 Retail Shopping Wireless Security Survey," which found that most of the wireless devices in use…
read nowRetailers: make customer experience 'more theatrical'
December 19, 2007
A new report from Datamonitor shows that retailers are seeking to win back market share by making the customers' shopping experience more theatrical, with…
read nowRetailers to discuss 'green' initiatives at NRF
December 19, 2007
WASHINGTON, D.C. — Speakers at NRF's 97th Annual Convention and EXPO, January 13-16 in New York City, will teach retailers how to Dream Big and Dream Green.
read nowOne in five shoppers will favor 'green' retailers this season
December 19, 2007
USA Today: One in five people surveyed said they will buy more eco-friendly products this holiday and shop more at "green" retailers that make efforts to save…
read nowNRF: U.S. should follow Europe's lead on 'hidden' credit card fees
December 19, 2007
WASHINGTON, D.C. — The National Retail Federation welcomed a ruling by the European Commission that hidden fees currently charged by MasterCard to process…
read nowMeasuring and managing the customer experience
December 19, 2007
Retailers must measure, manage and improve the experiences of their customers, in order to grow their businesses effectively.
read nowInteractive signage gives power to the people
December 19, 2007
A new trend in digital signage is emerging that combines the strength of digital signs with the interactivity of digital kiosks. For many areas, such as retail…
read nowFossil integrates retail, wholesale operations
December 19, 2007
The global watch and accessory company wanted to integrate information systems for its growing retail operation with the SAP software environment that…
read nowNew retail trend: 'park-your-husband lounges'
December 19, 2007
Forbes: When men accompany their ladies on a shopping trip, the last thing stores — and women — want is a nagging, bored husband. After all, the more time…
read nowPersonalized marketing
December 19, 2007
Influence positive customer experiences through psychology.
read nowIs your live TV legal?
December 19, 2007
Digital signage that incorporates network programs is legal only if licensed correctly. Here are pitfalls to avoid.
read nowSurvey: customer service trumps price
December 18, 2007
A recent benchmark survey on "The State of Retail Workforce Management," conducted by Retail Systems Research (RSR), and sponsored by Kronos Inc., indicates…
read nowPOPAI research: digital window signage increases footfall
December 18, 2007
Research commissioned by 3M and POPAI demonstrates the effectiveness of back-projecting dynamic promotional messages onto shop windows.
read nowMore gift cards going unredeemed
December 17, 2007
A Consumer Reports survey conducted in October found that among people who received a gift card during the 2006 holiday season, 27 percent of them left one or…
read nowCustomer satisfaction takes first dip in two years
December 17, 2007
Customer satisfaction is down for the first time since early 2005, according to the third quarter report of the American Customer Satisfaction Index (ACSI).
read nowCBGB space going retail
December 16, 2007
It was home to a vibrant and influential music scene for the better part of three decades, but the space that was home to New York's CBGB nightclub is being…
read nowSubscribe
Get the latest news and resources from Retail Customer Experience.
Recent Posts
