Retailers mostly in the dark when it comes to visitors

August 6, 2024

Retailers only know 15% to 27% of their visitors, on average, which means 85% of potential customers are flying under the radar.

3 tips for hiring high-quality retail associates

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Retail store associates and leaders are brand ambassadors today and that doesn’t make hiring easy. Sibyl McCarley, SVP of people success at HireVue, shares…

Retail service skills needed to drive customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The top retail employee skills are communication, teamwork and critical thinking. But that's just the tip of the list when it comes to working in a retail…

Campari VP talks Gen Z consumer, value of authenticity in retail customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Focusing on Gen Z is crucial as the generation is setting trends that influence broader consumer behavior, according to Andrea Sengara, VP of marketing at…

How point of sale and display solutions can reduce retail theft in 2024

by Daryl Bedford — Managing Director, Harrison Group

Given the surge in theft, there is now a dramatic increase in requests for anti-theft and loss prevention solutions from retailers.

MIT designing AI-powered robot that bags groceries

July 29, 2024

MIT researchers are designing a robotic system to tackle bagging groceries.

Bob’s Stores shuttering all locations

July 3, 2024

Bob's Stores is closing down all locations and has shut down its website, according to a press release.

Why SMS is a powerful marketing channel when personalized

by Nate Frick — Enterprise Strategy Director, Marigold

Personalization means making a bigger effort than simply including a customer’s first name in a text message. It’s about understanding and caring about the…

Automated Retail Changing the Shopping Experience

Automated retail, characterized by self-service kiosks and intelligent vending machines, is redefining the traditional shopping experience. This technology not…

Presented by RetailCustomerExperience.com

7 Considerations When Evaluating Your Service Provider

Your devices are there for your customers 24x7x365, providing them with reliable, secure service. Is your current service provider able to deliver the same…

Presented by Burroughs, Inc.

Partner Tech to Host "Unlocking the Power of Self-Checkout" Live Webinar Series

Webinars tailored to grocers of all sizes, including retailers with no previous experience of self-checkout and retailers that have already installed…

Nominations open for 2024 Elevate Awards

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Nominations are now being accepted for the 2024 Elevate Awards which will recognize and honor organizations effectively leveraging technology to elevate the…

Target shutters self-checkout in Massachusetts location

March 25, 2024

A Target store in Dorchester, Massachusetts has shut down all shelf-checkout kiosks and is directing customers to a cashier line, according to a report by WBZ…

'Committed to success' — the end of 'command and control,' rise of AI, and power of automation

by Daniel Brown — Editor, Networld Media Group

Ray Friedrich, chief strategy officer at East Street Business Advisors, joined Daniel Brown, editor of Digital Signage Today, for an exclusive audio interview…

NRS Expands Proven NYC Panic Alarm Service Nationwide with Free 3-Month Trial

The POS-integrated Panic Alarm Button is now available in stores nationwide.

Leveraging AIoT video technology to improve retail efficiency

By leveraging high-definition cameras and AI analytics, AIoT powered video systems offer features like remote inspection, crowd density monitoring, heat…

Presented by RetailCustomerExperience.com

Amazon testing a humanoid robot for warehouse operations

December 11, 2023

Amazon is testing Digit, a bipedal robot built by Agility Robotics, in a collaborative work environment in its warehouses.

Home Depot's tech fellow shares computer vision strategy

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Hari Ramamurthy, technology fellow at The Home Depot, explains how the home improvement retailer is tapping computer vision to prep the retailer’s stores.

A Retailer’s Guide to CX Optimization

Discover how successful retailers are improving CX, and come away with a clear understanding of the strategies they have for creating personalized and…

Presented by NICE

Simplifying the retail shopping experience: A pathway to enhanced customer loyalty

How do you cater to the diverse customer preferences and needs without diluting your brand consistency? Take a look at how major companies are simplifying the…