Embracing Modularity in POS Tech: Innovate with Confidence

Create your tomorrow with innovative, flexible, and tailored solutions that meet your needs while skipping those that don’t.

Presented by Toshiba Global Commerce Solutions, Inc.

Let's Talk Retail Episode 1: Four Strategies to Help You Accelerate Your Business

In today's fast-paced retail landscape, staying ahead means leading with purpose. In this video, Toshiba Global Commerce Solutions Sales Leader, Duffy Fron…

Loyalty Programs: How to Create Emotional Connections with Customers

Learn how modern loyalty programs are evolving to foster deeper customer relationships through personalization, seamless experiences, and value-driven…

2025 State of the Industry: Store Innovation Report

Explore how the 2025 State of the Industry: Store Innovation report outlines the evolution of physical stores into agile, data-driven, and experience-rich…

Presented by Toshiba Global Commerce Solutions, Inc.

A smarter way to plan: AI demand forecasting that drives real business impact

by Retail Customer Experience

AI demand forecasting helps retailers predict sales, optimize inventory and staff appropriately, all through a visually intuitive dashboard.

Presented by MobiDev

Rise of the nasty customer: What retailers can do to protect store associates

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

JD Dillon, chief learning officer at Axonify, offers tips, advice and strategy for dealing with the rising incivility from shoppers so store associates feel…

Tariffs impact prompts LiquiDonate to offer retailers a way to help cut costs

June 24, 2025

LiquiDonate, a climate-tech company that help retailers manage unsellable returns and inventory, has launched a risk-free returns policy.

The future of shopping in retail: What to expect in the next 10 years

by James Robins — Chief Marketing Officer, Yodeck

Shopping journeys are becoming increasingly fragmented. Today’s consumers are influenced by multiple and often simultaneous touchpoints. To stay competitive…

Bolt, Palantir launching smart, personalized checkout experience

June 17, 2025

Bolt, a checkout technology provider, and Palantir Technologies, an AI software provider, are teaming up on e-commerce checkout that will be personalized…

The Connected Customer: Creating Rich Shopping Experiences Online and In-Store

Learn how you can elevate customer engagement by blending physical and digital channels into seamless, memorable shopping experiences with strategies like…

The strategic embrace: Blending automation and AI power with the human touch to drive customer relationships

by Jeanne Duca — Chief Marketing Officer, BCN

Retailers face a tricky balancing act: using technology to make life easier for customers while keeping the human connection that builds loyalty and trust.

The Convenience of Modularity

Discover how retailers can maintain flexibility and respond faster to change by implementing modular technology across their operations. This blog highlights…

How C-Stores Are Redefining the Traditional Shopping Experience

Experience how convenience stores are transforming everyday shopping by fusing digital solutions with speed and personalization. The blog highlights…

How Retailers Can Make Every Shopping Experience Memorable

Explore how retailers can elevate customer engagement by blending physical and digital channels into seamless, memorable shopping experiences. The blog…

Examining the powerful role music plays in the in-store customer experience

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

In this episode of the CX Innovators podcast Ola Sars, CEO of Soundtrack Technologies, shares with Judy Mottl, editor of Retail Customer Experience, how and…

Retaining retail store associates requires training, engagement, relationship building

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Ensuring new employees have the right equipment, are introduced to the right people and have connections from the beginning can be critical in talent…

Consumer shopping behavior changing amidst economic uncertainty

May 16, 2025

Nearly half of consumers, 47%, plan to buy more American-made products this year.

Albertsons media division sees robust results from Criteo video solution

May 12, 2025

Alberstons Cos., a grocery chain, is beta testing Criteo's Onsite Video retail media solution and already seeing big rewards, including a 280% increase in…

Data presenting AI challenge for retailers

May 8, 2025

Over half, 61%, of companies feel overwhelmed by data while one in three retailers have not adopted AI.

Economy growing despite tariffs, yet consumers worried about recession

May 7, 2025

Tariffs imposed by President Donald Trump are driving increased worries about the economy, according to the National Retail Federation.