Enabling personalized shopping experiences with interactive labels

by Gary Moskovciak — Senior Vice President – the Americas, SML Group

An engaging and responsive shopping experience remains a critical success factor for retailers.

One-day delivery up at Amazon

August 7, 2023

Amazon, following an overhaul of its delivery network, claims it's delivering more packages in one day or less and has hit its fastest Prime delivery speeds…

At the Watercooler with April Wiita of Working Solutions

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

April Wiita, VP of program success at Working Solutions, said her role includes enabling clients to reinvent in place to keep pace — and outdistance the…

Presented by Working Solutions

Amazon Prime Day bests expectations despite increasing competition

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

By all accounts, its own and industry watchers, Amazon Prime Day 2023 was a resounding success for Amazon, its third-party sellers and consumers seeking a…

Consumers like self service but have concerns

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Consumers prefer self service over in-person purchases, but have a few concerns about declining personalization.

ICXA to honor Elevate winners at 7th annual summit

by Alicia Lavay — Executive Director, ICX Association

The ICX Association will honor five companies as winners of the 2023 Elevate Awards during a ceremony at its upcoming annual conference, the Interactive…

The value of click and collect experiences

by Bobby Marhamat — CEO, Raydiant

Part of a great in-store experience is click and collect which has gained in popularity as an easy, low-interaction way for customers to purchase items online…

The promise of bots will take more than ChatGPT

by Daniel Rodriguez — Chief Marketing Officer, Simplr

ChatGPT, while incredibly powerful, has been shown to have a number of fundamental flaws when put in customer-facing situations.

New demands of chief merchant role require new tools to excel

by Kristin Howell — Global Vice President, Retail Marketing & Merchandising, SAP

When it comes to the chief merchant role there have been big changes across the retail landscape. The list includes skills, tools and expertise required to…

Customer Story: 6X Training

6X Training, sought to modernize their fitness studio and engage members with digital signage. Mandoe's solution provided two displays to greet customers…

Customer Story: Stone Real Estate

A multi-award-winning agency in Victoria, Australia, sought a more dynamic solution to showcase their listings and promotional videos in their sales office.

Havis shares insight with retailers on new security standards

July 11, 2023

Havis Inc, a manufacturer of technology mobility and mounting solutions, has sent out a notice advising retailers of the need to meet new PCI SSC standards…

How malls can thrive in the new world of consumer behavior

by Cate Zovod — VP of Global Product & Industry Marketing, Near

To thrive in the new world of consumer behavior, malls must offer unique dining, retail, entertainment, and other experiences that shoppers cannot find just…

Doing more with less: Redefining productivity amidst economic disruption

by Jeff Griffin — Vice President of Strategic Accounts, Nfinite

With limited financial resources, it’s essential for retailers to be strategic in how they set themselves up for success in this climate. Here's insight on how…

How digital twins can prepare retailers for the upcoming holiday season

by Aaron Schroeder — Director, Analytics and Insights, TTEC Digital, TTEC Digital

A digital twin of a customer is a simple concept that evolved from the idea of both a marketing persona and a digital twin of a product that attempts to…

Managing green with green: How sustainability and profitability go hand in hand

by Kristin Naragon — Chief Strategy & Marketing Officer, Akeneo

With half of all consumers willing to spend more money on a brand whose values align with their own, it’s crucial for brands to tell their story across every…

Walmart debuts high-tech market fulfillment center

May 30, 2023

Walmart has opened its first high-tech market fulfillment center in Arkansas, marking its second in the U.S.

Who will lead retail AI?

The companies that will dominate AI will be those that successfully blend AI with existing industries, have a team that includes both tech and non-tech…

Grocery, online sales spur Walmart earnings

May 22, 2023

Grocery growth and e-commerce results are prompting Walmart to be a bit more optimistic about its full-year projections as its fiscal Q1 sales jumped nearly 8%.

Rethinking the retail return

Why the overall retail return process could use an overhaul in 2023.