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Retail - Home Center News & Media

Wincor World focuses on service, automated checkout

by Tracy Kitten — Editor, AMC

Wincor Nixdorf says its latest innovations are enhancing the shopping experience for both retailers and consumers.

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Move over TJX: Heartland data breach may be biggest yet

With literally tens of millions of card transactions at risk, malware found on the server of Heartland Payment Systems may make history.

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NRF: Stu Armstrong on in-store digital media

At retail Big Show, the president of the Digital Signage Association delivered 11 reasons to deploy in-store media.

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New research reveals the best retail customer experiences of the year

January 19, 2009

LOUISVILLE, Ky. — Retail Customer Experience magazine announced the publication of its inaugural Best Retail Customer Experiences report, a comprehensive…

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Shoppers willing to pay more for products they can touch

A new study suggests that consumer desire for a product is intensified at the moment of first contact.

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Top 10 customer experience resolutions for the New Year

by James Bickers — Editor, Networld Alliance

January 4, 2009

Bruce Temkin, customer experience blogger and vice president with Forrester Research, has just published his Top 10 resolutions companies should be making in…

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How retail can benefit from social media

December 17, 2008

The Gourmet Retailer: For some retailers, social media is proving to be a valuable tool for engaging consumers, driving sales and building customer loyalty…

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Independent retailers tout their differences this holiday

December 14, 2008

Indianapolis Business Journal: Unlike their larger counterparts, locally owned merchants aren't pushing deep discounts to lure shoppers through their doors.

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DIY ethic spells opportunity for independents

Customers looking to save money can be a boon for independent hardware stores, if they tap into the DIY zeitgeist.

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Five ways to reduce product returns

When customers return products, look to the source to find out why and put a stop to it.

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Lagging economy means fewer seasonal jobs

December 4, 2008

The Virginian-Pilot: As the troubled economy has dragged down sales, many retailers have curtailed hiring for the holiday season, expecting to handle less…

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Consumer desire driving green retail IT

Shoppers increasingly value transparency, sustainability when making buying decisions.

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Marketing show heavy on innovation

by James Bickers — Editor, Networld Alliance

Fresh ideas from the In-Store Marketing Expo in Las Vegas.

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NFC mobile phone payments come to Latin America

November 4, 2008

PARIS — Silicon Valley-based ViVOtech announced that its provisioning software for Near Field Communication (NFC) mobile payments is being used in the first…

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Connecting with conversational marketing

From "friending" to "tweeting" — social networking at retail.

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Hardware chain adds customer behavior analytics from Quantivo

November 2, 2008

SAN MATEO, Calif. — Quantivo, a provider of customer behavior analytics technology, announced that Orchard Supply Hardware (OSH) has deployed Quantivo Retail…

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Targeting attractive segments in tough times

Many shoppers are going "full spend ahead" despite the economy.

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Balancing the needs of customers, investors

Rigorous inventory control can keep both parties satisfied.

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Do customers want to haggle?

Is the "garage sale interaction" appealing to today's shopper?

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NCR unveils SelfServ 60 line

The company pulls the sheet off its new point-of-decision kiosk.

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