Home and garden center adds interactive digital signage

August 13, 2008

MINNEAPOLIS — Wireless Ronin Technologies Inc., a Minneapolis-based digital signage provider, announced that Bachman's Inc., a Minneapolis-based floral, home…

Expert: Shoppers can't afford to be loyal

August 10, 2008

The Globe and Mail: Shoppers cannot afford to remain loyal, according to retail guru and "true-life sixties-era Mad Man" Don Watt. "They will remain loyal if…

Retailing to the digital native

by James Bickers — Editor, Networld Alliance

A new type of shopper requires a new level of engagement.

VendorNet launches cross-channel inventory tool

August 5, 2008

DELRAY BEACH, Fla. — VendorNet, a supply chain collaboration solutions provider, has announced the availability of its StoreNet Manager, an e-commerce and…

Despite customer qualms, retailers ready for contactless

August 4, 2008

RFID Journal: Just as one study found British consumers to be uncomfortable with the idea of contactless payment cards, other unrelated research determined…

Thirty-six million Americans now print online coupons

August 3, 2008

MOUNTAIN VIEW, Calif. — The number of people turning to the Web for coupons has soared to 36 million in 2008. That's an increase of 10 million people from…

Infosys tool tracks shopper, shelf activity in real-time

July 30, 2008

BANGALORE, India — Infosys Technologies Limited has launched ShoppingTrip360, a platform that enables a suite of managed-information services to create a…

Oft-quoted retail statistic doesn't give the full picture

July 30, 2008

NEW YORK — A new global shopper study, "Shopper Decisions Made In-Store" (SDMIS), reveals what's truly happening in the world's retail shopping aisles.

Creating a brand with a life of its own

Cultivating the customer passion that top brands enjoy.

Shoppers want retailers to show how green they are

July 21, 2008

Boston Business Journal: A retail business may be green and sustainable, but unless those details are clearly communicated to shoppers, the store might not be…

Customer experience and IP

by James Bickers — Editor, Networld Alliance

Protecting crucial aspects of an in-store experience against imitators.

IBM webinar reveals self-service trends

July 13, 2008

LOUISVILLE, Ky. — Employee-facing self-service is on the rise, and more self-service devices will be managed centrally in the next several years.   Those are…

Big-name retail comes to grips with online

July 9, 2008

CNBC: If there's one indisputable truth about retailing on the Internet, it's that the established retail cliques have consistently underestimated how it…

Building the perfect survey

Best-practices for crafting a survey that customers will complete.

Understanding the female shopping psyche

July 1, 2008

Belfast Telegraph (U.K.): Dr. Karise Hutchinson, who teaches human resources at the University of Ulster, writes in the Belfast Telegraph of the difficulty…

Study: Customers won't tolerate waiting in line more than four minutes

June 26, 2008

DALLAS — A study conducted by M/A/R/C Research found 10 percent of shoppers are frustrated enough to leave a check-out line if the wait is too long. The study…

Loyca retail loyalty system now available in U.K.

June 25, 2008

BELGIUM — Databac Group has announced that its loyalty system Loyca, a card-based solution that enables retailers to respond in real-time to marketing…

soundDNA player gives retailers advanced audio messaging, music capabilities

June 25, 2008

PASADENA, Calif. — DMI Music & Media Networks, formerly Private Label Radio, a provider of out-of-home music and media programming solutions to Fortune…

Think globally, sell locally

Ethnic products reach a larger audience than ever before.

Report sheds light on tricky security issues

June 19, 2008

LOUISVILLE, Ky. — Consumer fraud and identity theft numbers have risen steadily over the past few years, and, whether you realize it or not, your customers are…