Retail - Home Center News & Media
Home Depot deploys express delivery nationwide, Q2 earnings exceed expectations
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
Home Depot launches nationwide express delivery across all U.S. markets on the same day Q2 earnings reflect sales of $47.9 billion in Q2 2026, an increase of…
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Home Depot CEO takes medical leave
August 13, 2026
The Home Depot's CEO, Ted Decker, is taking a temporary medical leave of absence and is expected to return within the next few months.
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Home Depot realigns leadership to drive innovation
August 13, 2026
The Home Depot has made leadership changes in a quest to accelerate innovation and grab greater a bigger piece of the $1.2 trillion home improvement market.
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Ace Hardware AI-powered assistant boosting customer, employee experience
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
Ace Hardware's AI store associate tool, Hey ARMA, is improving the associate experience in ways that translate into better customer service: faster answers…
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Home Depot earnings reflect consumer resilience
June 1, 2026
Home Depot consumers are "engaged" despite high gas prices and dipping consumer confidence.
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Ace Hardware debuts AI-powered assistant
May 21, 2026
Ace Hardware has deployed a AI-powered assistant, called 'Hey ARMA,' aimed at helping store associates better serve customers in real time.
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Home Depot solves Pro customers' top headache with real-time delivery tracker
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
Home Depot's live tracking tool, available via Home Depot’s website and app, solves what had been a big issue for its Pro customers -- the lack of insight on…
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Ace Hardware arrives on Uber Eats
April 20, 2026
Ace Hardware has partnered with Uber Technologies to bring the home improvement and hardware retailer's 3,700 locations to the Uber Eats platform.
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Lowe’s debuts home maintenance subscription program powered by store associates
April 13, 2026
Lowe's has launched a store associate-powered home maintenance subscription called HomeCare+.
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Home Depot: Customers not spending on big projects
March 3, 2026
Consumers are not investing in big home improvement projects and are tempering spending, according to Home Depot leaders.
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Home Depot beats Lowe’s in Q4 2025 consumer spend, pricing a factor
March 2, 2026
Home Depot captured 29% of home improvement spending, besting Lowe's which captured 17% in the fourth quarter of 2025.
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The Home Depot, Bass Pro Shops now home for Wahlburgers locations
February 6, 2026
Wahlburgers, the burger chain founded by brothers Mark, Donnie and Paul Wahlberg, announced a major national expansion strategy, including partnerships with…
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Chicago man sues Home Depot over facial recognition at self-checkout
September 16, 2025
A Chicago man has filed a class-action lawsuit against Home Depot, alleging the company is illegally using facial recognition technology at its self-checkout…
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Home Depot, Lowe’s retain top ranking among home improvement brands
August 1, 2025
Home Depot and Lowe's have maintained their ranking as home improvement category leaders in the Numerator Home Improvement Tracker report, attaining 28% and…
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Lowe’s not ruling out price hikes on some items due to tariffs
May 22, 2025
Lowe's intends to keep its pricing competitive given the newly-enacted tariffs but contends there may be price increases on some items.
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Home Depot won’t be raising prices due to tariffs
May 20, 2025
The Home Depot isn't going to raise prices because of higher tariffs and avoided doing so by diversifying merchandise sourcing.
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Lowe’s leveraging data, audio ads to deliver personal in-store shopping experience
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
Lowe’s is leveraging Vibenomics’ in-store digital technology to deliver brand-led messages to DIY customers and Pro customers.
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Home Depot debuts Magic Apron to help customers get needed answers
March 19, 2025
The Home Depot has debuted an AI-powered suite of tools, called Magic Apron, focused on helping customers get answers on home improvement questions.
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Lowe’s debuts AI-powered virtual advisor tool
March 14, 2025
Lowe's has launched 'ask Mylow,' an AI-powered virtual advisor to help with home improvement projects.
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Ace Hardware launches yard care subscription service
February 13, 2025
Ace Hardware has launched Ace YardRX, a subscription service for yard care.
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