Retail - Home Center News & Media
Container Store debuts resale program for customers
May 16, 2023
The Container Store Inc. has launched a "Closet Clean Out" resale program that lets customers resell gently worn clothing and items for shopping credit with…
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Right to Repair
The Right to Repair means you're actually in the driver's seat when it comes to selecting & partnering with an independent service provider or even choosing to…
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download nowDigital Transformation Technologies To Implement For 2023
When you’re responsible for ensuring your organization’s day-to-day operations run smoothly, securely, and reliably, it can be difficult to find time to look…
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Home Depot SVP on building a seamless shopping experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Angie Brown, SVP of technology at The Home Depot, shares the retailer's view of technology and how it's aiming to create and deliver an interconnected…
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Bed Bath & Beyond may be headed to bankruptcy
January 5, 2023
Bed Bath & Beyond expects its third quarter results to be so dismal that it may not be able to keep stores operating as sales likely dipped by nearly 30%.
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Hudson deploys automated retail to Birmingham airport
September 2, 2022
Hudson Group, a travel experience provider with more than 1,000 stores in airports, commuter hubs, landmarks and tourist destinations across North America…
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Home Depot goes to the edge to drive seamless customer, associate experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The world's largest home improvement retailer is tapping the Aruba Edge Services Platform, via Hewlett Packard Enterprise's GreenLake, for a full network…
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Home Depot taps Aruba platform to power customer, associate experiences
July 8, 2022
The Home Depot is deploying the Aruba ESP, via Hewlett Packard Enterprises' GreenLake for Aruba networking, to advance the customer and associate experience…
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Lowe’s, Habitat for Humanity enhance partnership
June 3, 2022
Lowe's and Habitat for Humanity International are renewing their 19-year partnership focus to support home repair and rehab projects undertaken by local…
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Lowe’s donating $1M to help tornado victims across US
December 22, 2021
Lowe's is donating $1 million dollars for community relief efforts in Kentucky and other states hit hard by tornado activity this month.
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Ace Hardware goes Thanksgrilling in customer service strategy
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Ace Hardware is going all out in stores this Thanksgiving to help customers not only find the right grill equipment but also chef tips on making the feast a…
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Busy Beaver store pilots robot to boost CX, inventory management
November 5, 2021
The Busy Beaver store in Irwin, Pennsylvania is running a pilot effort involving autonomous robot technology to boost customer experience and shore up stock…
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Lowe’s donates $2M in funds, products for hurricane relief efforts
September 13, 2021
Home improvement retailer Lowe's has donated $1 million to disaster relief groups as well as $1 million in product donations in the wake of Hurricane Ida.
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Home Depot deploys Bluetooth to fight retail crime
July 29, 2021
Home Depot Inc. is deploying a Bluetooth technology in a quest to stop crime in its stores and deter thieves who grab items and take goods to pawn shops or put…
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2020 is Hosting a FREE Virtual Event for Home Improvement and Home Furnishings Retailers and Manufacturers
2020, the world’s leading provider of applications and enterprise solutions dedicated to interior design, space planning and furniture manufacturing, is…
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Lowe's, Home Depot, Sephora, Bed, Bath & Beyond tops in mobile checkout
April 21, 2021
When it comes to providing mobile app shoppers with a frictionless experience, or at least the least frictionless, Home Depot, Lowe's, Bed, Bath & Beyond…
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Ikea Malaysia store deploys vending for bags, snacks, spare parts
April 2, 2021
Ikea Malaysia has installed vending machines to offer snacks along with its blue bags and spare parts at its Mutiara Damansara store in an effort to reduce…
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How embracing digital channels helped The Dufresne Group grow during the pandemic
by David Drain
The Dufresne Group, which operates furniture stores across Canada, has turned to chatbots, telesales, SMS, and appointment technology to connect with customers…
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Pandemic year didn't hurt home improvement retail sector
March 23, 2021
One bright retail spot in 2020, the year COVID-19 hit hard in the U.S., was the home improvement and repair segment which saw product sales spike 8.7% compared…
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Home improvement retailer deploys Zebra, Reflexis tech to optimize ominichannel experience
March 9, 2021
Mitre 10, New Zealand's biggest home improvement retailer, is deploying Zebra Technologies' Reflexis Systems technology to optimize omnichannel customer…
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