Lowe's innovation leader talks mission, focus and strategy

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Lowe's customer experience innovations is moving at the speed of light, advancing robotics, apps, AR and VR technologies to make home improvement shopping…

Lowe’s financial outlook bright, says analyst

April 10, 2017

Lowe's shares could spike by 20 percent this year thanks to earnings growth and margin improvement, according to a Reuters report.

ICX Summit: Neuroscience, millennials and measuring customer experience

The upcoming June ICX Summit boasts top leaders in customer experience speaking on a range of topics from CX strategy to measuring customer experience…

Lowe’s donates $250K for relief in West Virginia flooding

July 11, 2016

Lowe's is donating $250,000 to the American Red Cross, which is working closely with the West Virginia Division of Homeland Security to help in aid efforts…

North American Retail Hardware Association partners with Payment Alliance International

June 28, 2016

The North American Retail Hardware Association and Payment Alliance International have formed a partnership in order to offer home improvement retailers new…

Lowe's deploys new customer service

May 10, 2016

Lowe's ATGStores.com now offers Porch.com's installation and assembly services in 25 markets across the country.

Home renovation design experience goes high tech at Lowe's

Lucky Lowe's shoppers in Seattle will be using Microsoft HoloLens for kitchen design efforts.

Sears launches service melding online shopping with in-store expertise

October 27, 2015

Online consumers seeking home appliance insight can now easily connect with knowledgeable associates with in-store appointment service.

How Homebase's content strategy is driving stronger customer engagement

Taking a 'scorched earth' strategy is expensive, time consuming and challenging for retailers aiming to boost customer engagement and ecommerce. There are…

Home goods retailer blends art and e-commerce with dynamic imaging

April 15, 2015

Shibumi Home launches an interactive e-commerce presence on Shopify where shoppers create custom products with instant, photo-realistic visualization.

The Home Depot names Craig Menear chairman

January 16, 2015

He is a 17-year veteran of the company, and is the first merchant to be named chairman and CEO since co-founder Bernie Marcus.

Lowe's to hire 25K seasonal employees

February 19, 2014

Lowe's announced today it plans to hire approximately 25,000 seasonal employees at its stores in the United States during spring, the busiest time of year in…

Lowe's to add 45K seasonal workers

January 23, 2013

Lowe's announced this week its plans to hire approximately 45,000 seasonal employees at its stores in the U.S. during spring — the busiest time of year in the…

KIOSK targets NRF with display of Bullet-Lock feature

January 10, 2013

Retail rental transactions are the focus of KIOSK Information Systems' display at next week's NRF Big Show in New York City. The LockSpot Self-Service Rental…

IKEA announces plans to go green by 2020

October 23, 2012

IKEA announced today that it will shift to renewable energy by 2020 as part of a preservation plan that has won support from environmentalists, according to a…

Furniture store kiosks join the showrooming fight

September 24, 2012

In an attempt to cut the effects of showrooming, two companies have partnered to create a line of kiosks for retail environments, according to a recent…

In-store map apps lead customers to purchases

August 29, 2012

Big-box retailers are trying to simplify the shopping hunt by helping customers locate items in-store with the use of navigation and inventory maps via a…

Restoration Hardware makes big opening in Houston

November 13, 2011

Houston's Restoration Hardware Gallery in Highland Village opened its 14-foot doors Friday, revealing a European-flavored residential setting that looks more…

Stock Up on Customer Engagement

by Lisa Biank Fasig — Director, JZMcBride and Associates

It might not be a miracle, but Macy’s may reach a 34th milestone by Christmas.

Canadian retail sales increased in February

April 20, 2011

According to Bloomberg.com, Canadian retail sales increased 0.4 percent in volume terms in February to C$37.3 billion (U.S. $39.1 billion), compensating a…