Retail - Home Center News & Media
How embracing digital channels helped The Dufresne Group grow during the pandemic
by David Drain
The Dufresne Group, which operates furniture stores across Canada, has turned to chatbots, telesales, SMS, and appointment technology to connect with customers…
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Pandemic year didn't hurt home improvement retail sector
March 23, 2021
One bright retail spot in 2020, the year COVID-19 hit hard in the U.S., was the home improvement and repair segment which saw product sales spike 8.7% compared…
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Home improvement retailer deploys Zebra, Reflexis tech to optimize ominichannel experience
March 9, 2021
Mitre 10, New Zealand's biggest home improvement retailer, is deploying Zebra Technologies' Reflexis Systems technology to optimize omnichannel customer…
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Lowe's hiring on 20K staffers for holiday season
November 5, 2020
Home improvement retailer Lowe's Companies, Inc. is gearing up to hire on 20,000 associates to support customer demand this holiday season and is dedicating an…
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Lowe's expands holiday gift selections
October 27, 2020
Lowe's isn't just selling home improvement products this holiday season. Consumers will find lots of merchandise well beyond hammers, hoses and repair tools.
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Target puts reservations into play for holiday shoppers
October 27, 2020
Target customers anxious about COVID-19 and wanting a safer shopping experience can now make a reservation at the retailer's location.
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Home Depot launches holiday deals well before Black Friday
October 27, 2020
Holiday sales are in full swing, well before Black Friday, at home improvement retailer The Home Depot.
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Lowe's goes pickup lockers in a big way
September 24, 2020
Home improvement retailer Lowe's will have pickup lockers in all of its U.S. stores by the end of March, 2021, to better serve its online consumers.
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Lowe's donating $1M to American Red Cross disaster relief, response efforts in wake of Hurricane Laura
September 7, 2020
Home improvement retailer Lowe's is pledging $1 million dollars in support of relief efforts to residents impacted by Hurricane Laura which hit the Gulf Coast…
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Home Depot beats profit expectations
August 18, 2020
Home Depot's sales spike of 23.4% in its fiscal second quarter beat analyst expectations by a healthy margin.
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Lowe's launches video chat to help its pros manage jobs
June 3, 2020
In an effort to help keep its roster of professional craftsmen and women working, Lowe's Home Improvement is launching a free video chat service called Lowe's…
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Lowe's celebrates isolated moms with flower baskets
May 5, 2020
Home improvement and gardening retailer Lowe's is teaming up with Uber and small business growers to provide flower baskets to moms that are sequestered and…
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Austria lets hardware, home improvement stores open in easing COVID-19 restructions
April 21, 2020
Hardware and home improvement retailers in Austria got the green light this week to reopen for business, about a month after the country ordered all…
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Home Depot hiring big for busiest season
February 17, 2020
The Home Depot will hire 80,000 store associates to handle its busiest season of the year — spring.
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Podcast: Driving sales when store traffic is down
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Declining store traffic is often cited as the key reason why sales are down, but retail analytics expert and two-time author, Mark Ryski has a different take…
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Organic gardener retailer sprouting up in Walmart, top retail outlets
February 7, 2020
Back to the Roots, an organic gardening retailer, is finding a home this year in 2,300 Walmarts nationwide. It's also taking root in Lowe's, Target, Costco and…
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How Dunn Edwards enhances the customer experience
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Dunn Edwards Paints takes a multi-pronged approach to reducing customer friction and becoming a hub of convenience, service and experience.
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Home Depot holiday trees reflect smart tech infusion
November 7, 2019
Home Depot has unveiled a line of pre-lit Christmas trees boasting smart technology that lets tree owners control lights via a smartphone app.
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download nowNorth Carolina will be home to a Lowe's global tech center
July 8, 2019
Home improvement retailer Lowe's plans to build a global technology center in Charlotte, North Carolina, creating more than 1,600 jobs.
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