Lowe’s, Habitat for Humanity enhance partnership

June 3, 2022

Lowe's and Habitat for Humanity International are renewing their 19-year partnership focus to support home repair and rehab projects undertaken by local…

Lowe’s donating $1M to help tornado victims across US

December 22, 2021

Lowe's is donating $1 million dollars for community relief efforts in Kentucky and other states hit hard by tornado activity this month.

Ace Hardware goes Thanksgrilling in customer service strategy

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Ace Hardware is going all out in stores this Thanksgiving to help customers not only find the right grill equipment but also chef tips on making the feast a…

Busy Beaver store pilots robot to boost CX, inventory management

November 5, 2021

The Busy Beaver store in Irwin, Pennsylvania is running a pilot effort involving autonomous robot technology to boost customer experience and shore up stock…

Lowe’s donates $2M in funds, products for hurricane relief efforts

September 13, 2021

Home improvement retailer Lowe's has donated $1 million to disaster relief groups as well as $1 million in product donations in the wake of Hurricane Ida.

Home Depot deploys Bluetooth to fight retail crime

July 29, 2021

Home Depot Inc. is deploying a Bluetooth technology in a quest to stop crime in its stores and deter thieves who grab items and take goods to pawn shops or put…

2020 is Hosting a FREE Virtual Event for Home Improvement and Home Furnishings Retailers and Manufacturers

2020, the world’s leading provider of applications and enterprise solutions dedicated to interior design, space planning and furniture manufacturing, is…

Lowe's, Home Depot, Sephora, Bed, Bath & Beyond tops in mobile checkout

April 21, 2021

When it comes to providing mobile app shoppers with a frictionless experience, or at least the least frictionless, Home Depot, Lowe's, Bed, Bath & Beyond…

Ikea Malaysia store deploys vending for bags, snacks, spare parts

April 2, 2021

Ikea Malaysia has installed vending machines to offer snacks along with its blue bags and spare parts at its Mutiara Damansara store in an effort to reduce…

How embracing digital channels helped The Dufresne Group grow during the pandemic

by David Drain

The Dufresne Group, which operates furniture stores across Canada, has turned to chatbots, telesales, SMS, and appointment technology to connect with customers…

Pandemic year didn't hurt home improvement retail sector

March 23, 2021

One bright retail spot in 2020, the year COVID-19 hit hard in the U.S., was the home improvement and repair segment which saw product sales spike 8.7% compared…

Home improvement retailer deploys Zebra, Reflexis tech to optimize ominichannel experience

March 9, 2021

Mitre 10, New Zealand's biggest home improvement retailer, is deploying Zebra Technologies' Reflexis Systems technology to optimize omnichannel customer…

Lowe's hiring on 20K staffers for holiday season

November 5, 2020

Home improvement retailer Lowe's Companies, Inc. is gearing up to hire on 20,000 associates to support customer demand this holiday season and is dedicating an…

Lowe's expands holiday gift selections

October 27, 2020

Lowe's isn't just selling home improvement products this holiday season. Consumers will find lots of merchandise well beyond hammers, hoses and repair tools.

Target puts reservations into play for holiday shoppers

October 27, 2020

Target customers anxious about COVID-19 and wanting a safer shopping experience can now make a reservation at the retailer's location.

Home Depot launches holiday deals well before Black Friday

October 27, 2020

Holiday sales are in full swing, well before Black Friday, at home improvement retailer The Home Depot.

Lowe's goes pickup lockers in a big way

September 24, 2020

Home improvement retailer Lowe's will have pickup lockers in all of its U.S. stores by the end of March, 2021, to better serve its online consumers.

Lowe's donating $1M to American Red Cross disaster relief, response efforts in wake of Hurricane Laura

September 7, 2020

Home improvement retailer Lowe's is pledging $1 million dollars in support of relief efforts to residents impacted by Hurricane Laura which hit the Gulf Coast…

Home Depot beats profit expectations

August 18, 2020

Home Depot's sales spike of 23.4% in its fiscal second quarter beat analyst expectations by a healthy margin.

Lowe's launches video chat to help its pros manage jobs

June 3, 2020

In an effort to help keep its roster of professional craftsmen and women working, Lowe's Home Improvement is launching a free video chat service called Lowe's…