How retail can benefit from social media

December 17, 2008

The Gourmet Retailer: For some retailers, social media is proving to be a valuable tool for engaging consumers, driving sales and building customer loyalty…

Unbound releases mobile retailing platform

December 16, 2008

NEWTON, Mass. — Unbound Commerce has released its Unbound Mobile Presence platform for retailers, giving them the power to connect with their increasingly…

Independent retailers tout their differences this holiday

December 14, 2008

Indianapolis Business Journal: Unlike their larger counterparts, locally owned merchants aren't pushing deep discounts to lure shoppers through their doors.

American Apparel expands RFID test

December 14, 2008

RFID Journal: American Apparel has begun tagging individual garments to achieve item-level visibility within several of its nearly 280 stores, more than 175 of…

Five ways to reduce product returns

When customers return products, look to the source to find out why and put a stop to it.

Lagging economy means fewer seasonal jobs

December 4, 2008

The Virginian-Pilot: As the troubled economy has dragged down sales, many retailers have curtailed hiring for the holiday season, expecting to handle less…

Consumer desire driving green retail IT

Shoppers increasingly value transparency, sustainability when making buying decisions.

What's in store for malls, formats

Retailers and brands experiment with new store formats.

Marketing show heavy on innovation

by James Bickers — Editor, Networld Alliance

Fresh ideas from the In-Store Marketing Expo in Las Vegas.

Sephora chooses RedPrairie for warehouse management

November 18, 2008

MILWAUKEE — RedPrairie Corp. announced today its Warehouse Management solution is running in cosmetics retailer Sephora's new Salt Lake City distribution…

Sears brings back layaway

November 16, 2008

HOFFMAN ESTATES, Ill. — Sears announced it will offer layaway on a wide selection of merchandise. The program was made available to shoppers on Sunday, Nov.

Five things shoppers will do this holiday

A tough economy is impacting shopper plans and behaviors.

NFC mobile phone payments come to Latin America

November 4, 2008

PARIS — Silicon Valley-based ViVOtech announced that its provisioning software for Near Field Communication (NFC) mobile payments is being used in the first…

Connecting with conversational marketing

From "friending" to "tweeting" — social networking at retail.

Targeting attractive segments in tough times

Many shoppers are going "full spend ahead" despite the economy.

Balancing the needs of customers, investors

Rigorous inventory control can keep both parties satisfied.

Finish Line deploys Web app experience management for the holidays

October 20, 2008

LEXINGTON, Mass. — The Finish Line Inc., one of the largest mall-based specialty retailers, today announced that it has selected Gomez Inc. to provide Web…

Do customers want to haggle?

Is the "garage sale interaction" appealing to today's shopper?

NCR unveils SelfServ 60 line

The company pulls the sheet off its new point-of-decision kiosk.

NRF, Retail Customer Experience announce pavilion partnership

October 14, 2008

LOUISVILLE, Ky. — NetWorld Alliance, publisher of Retail Customer Experience magazine and RetailCustomerExperience.com, and the National Retail Federation…