Red Book reveals latest version of store execution management tool

June 16, 2009

ENGLEWOOD, Colo. — Red Book Solutions today revealed the latest version of Source-2-Source, a solution focused solely on store-level task completion. Paired…

Interactive mall game aims to bring in patrons, get them to stay longer

June 16, 2009

AUSTIN, Texas — At a time when competition for the consumer dollar is fierce and retail traffic has slowed, retail centers are exploring new innovative guest…

Gap to remodel 50 Old Navy stores, open 40 more

June 11, 2009

Reuters: Gap Inc., which operates the Banana Republic, Old Navy and its namesake chains, said it plans to remodel about 50 Old Navy stores in 2009 and open…

Loyalty segmentation needs to extend into the store

When front-line employees are left out of the loyalty process, points programs miss the point.

Five underutilized features of the modern POS

by James Bickers — Editor, Networld Alliance

Today's point-of-sale systems are sophisticated business tools, but many retailers are still using them as glorified cash registers.

Digital Ad View network expands into 14 malls

June 7, 2009

BOCA RATON, Fla. — A&H Media Corp has announced its expansion of Digital Ad View's network of out-of-home digital advertising venues in the Southeast.

RetailWire Discussion: Most loyal customers aren't profitable

A recent Harvard Business Journal article suggests that few customers are profitable — and of the ones that are, most are not loyal.

Victoria's Secret launches mobile site

May 31, 2009

Promo: Mobile is considered a highly personal medium, and intimate apparel retailer Victoria's Secret is raising that intimacy bar with the soft launch of a…

Five viral marketing mistakes to avoid

There's a lot of buzz surrounding viral marketing — but retailers need to make sure to avoid these common missteps.

ICSC announces Best-of-the-Best Award winners

May 18, 2009

LAS VEGAS — The International Council of Shopping Centers Inc. (ICSC) has announced that four shopping centers have been chosen as ICSC's Best-of-the-Best…

EYE launches adult shopper profile by Arbitron

May 17, 2009

NEW YORK — Mall media operator EYE has released the results from its EYE Adult Shopper Profile study conducted by Arbitron Inc. The study was conducted to…

The financial discipline of customer experience

For the retail CFO, customer experience needs to shift from a "nice to have" to a "must have."

Altierre releases high-contrast displays for shelf-level digital signage

May 11, 2009

SAN JOSE, Calif. — Altierre Corp., a provider of digital signage and wireless dynamic pricing solutions for retailers, announced it has achieved a significant…

Avery Dennison announces mobile merchandising tool

May 10, 2009

PASADENA — Avery Dennison Corp. and Scanbuy Inc. have joined forces to produce a new mobile-merchandising solution that uses camera phone technology to enhance…

Solving the player-to-screen puzzle

How to make the right networking and connectivity choices when planning retail digital signage.

Opinion: Retailers giving lip service to customer service

Noted retail trainer and author discusses how the concept of customer service has been watered down by many retailers.

Sensormatic lets retailers openly, safely display high-theft items

May 5, 2009

SINGAPORE — ADT announced today a comprehensive new line of Sensormatic safers with Electronic Article Surveillance (EAS) capabilities. Also known as…

Satisfying the customer whose credit has been denied

The retail credit scene is tough, but retailers don't have to bear the brunt of rejection.

Is price the only 'P' that matters?

Convenience-based value propositions are losing their appeal as people are repricing their free time.

Rosetta Stone opens experiential store

April 28, 2009

ARLINGTON, Va. — Rosetta Stone Inc., a provider of technology-based language learning solutions, announced today it has opened its first retail outlet designed…