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Social Media News & Media

Media Logic Launches retail social juice index

November 21, 2011

Media Logic today announced the launch of its Retail Social Juice Index that measures social engagement for more than 500 brands across Facebook and Twitter.

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NRF: Eight in 10 customers plan to give gift cards this year

November 20, 2011

Thanks to e-gifting, instant delivery through Facebook, personalized video and even mobile options, gift cards have become unique gift ideas in their own…

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Social shopping: Are we there yet?

Retailers are increasingly turning to social media, but how many have realized its potential?

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NRF: Up to 152 million shoppers expected on Black Friday weekend

November 16, 2011

Though there are already plenty of great deals on everything from e-readers and smartphones to apparel and toys, Americans know there is only one Black Friday…

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Survey: Consumers trying more fashion retailers in 2011

Thirty-two percent tried a new fashion retailer in the past 90 days, up from 14 percent in 2010.

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Regifting the ghost of Christmas past

by Lisa Biank Fasig — Director, JZMcBride and Associates

For most of us, holiday gifts can haunt us like the ghosts of Christmas past. From nose-hair clippers to maternity bras, we've each been given an…

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Survey: Retailer digital marketing spending to increase across all channels in 2012

November 7, 2011

While traditional digital channels such as search and email continue to dominate retailer marketing spending, social and mobile channels are growing in…

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Mobile shopping assistant ShopSavvy secures $7M in series A funding

November 2, 2011

"Shopping assistant" ShopSavvy announced it has received $7 million in Series A funding led by Facebook co-founder and investor Eduardo Saverin. Along with the…

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Social media doesn't suck (but your marketing might)

by Doug Stephens — President, Retail Prophet Consulting

Hardly a day goes by that I don't read at least one article that debates the inherent value of social media. The marketing community continues to hunt for the…

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Retail Anywhere integrates solutions with social cross-channel platform

October 31, 2011

Retail Anywhere, a provider of point of sale and retail management systems for midsize retailers, today announced a new integration of its retail software…

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Social media savviness is a must for retailers

October 30, 2011

A story published today in USA Today discussed just how much social media shapes consumer behavior.

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Survey: Online and mobile sales will make this a positive holiday season for retail

October 27, 2011

The sluggish economy and rising household expenses are casting a chill over consumer confidence, but not enough to bring back the ghost of recessions past…

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Survey: 90 percent of wireless retailers looking to improve the in-store experience

October 25, 2011

iQmetrix, a provider of retail management software for the North American wireless industry, has announced the results of its 7th annual "State of the Wireless…

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How Foursquare can help you unlock a new customer experience

With 35,000 new users every day, foursquare is emerging as a powerful marketing tool for retailers.

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Maximizing the value of your email marketing

by Laurel Tielis — Author and Professional Speaker, Laurel Tielis & Associates

Social media is growing, and businesses, both large and small, need to participate in the online conversation to stay front of mind. But doing that doesn't…

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What Facebook's 'Want' button means for retailers

by Mike Wittenstein — Customer Experience and Service Designer, Storyminers

Facebook is adding a WANT button in addition to other interface changes. Knowing what shoppers want before they buy it is a big deal for everyone.

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Meet Marina, the doll behind Target's Missoni launch

In preparing for the highly anticipated Missoni for Target launch, the retailer "hired" a rather curious brand advocate.

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Saying goodbye to Borders … on Facebook

An analysis of the late bookseller's social media stats provides some interesting insights.

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Google+ is now open to all - what that means for retailers

Video chats will inform retailers about the emotional side of the buying experience.

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IBM expands cloud delivery of its Smarter Commerce initiative

September 19, 2011

IBM today announced new cloud and on-premise offerings that will help organizations respond automatically to shifting consumer and business trends. The new…

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