MyRegistry.com using Pinterest to drive traffic

June 4, 2012

MyRegistry.com, a provider of online gift registry technology, is hoping Pinterest will help it increase brand awareness and traffic. It has recently launched…

Staying on your customer's friends list

by Bryan Pearson — President, LoyaltyOne

Many of us strive to be No. 1, but when it comes to social circles, the first task is to make it into the 150.

Social media has the power to kill pink slime

by Chris Petersen — Owner, IMS

Bettina Siegel is the poster child for what a blog can do.

Postea teams with NCR to deliver '21st-Century post office'

May 14, 2012

Postea Inc., a technology provider for the postal, mailing and logistics industry, and NCR Corp. are partnering to "bring the post office into the 21st…

What does Facebook's app store mean for retailers?

The bottom line for retailers is this: Now, the way Facebook works can be customized to lift sales.

Social media raising stakes for customer service

May 2, 2012

Americans are growing more frustrated with customer service, and their social media savvy is making it hard for businesses to get away with ignoring the…

TheFind launches Glimpse social shopping app

May 1, 2012

TheFind, a mobile, social and tablet commerce provider and shopping search engine, announced it has launched Glimpse, a new Facebook shopping app that uses…

Social gifting coming on strong

April 30, 2012

Brick-and-mortar retailers are always looking for new, efficient ways to drive store traffic without diluting their brands. That was the inspiration for…

Why 'Tweets for Treats' must die

by Doug Stephens — President, Retail Prophet Consulting

It was only a matter of time before marketers developed a work-around to avoid the heavy lifting of great social media. Companies like Amex and now retailers…

RCEES keynote speaker gives advice to Inc. magazine

April 23, 2012

Google Glasses: Who is actually going to wear them?

by Cherryh Cansler — Editor, FastCasual.com

The video recently released by Google featuring "Project Glass," Android-powered eyeglasses with a real-life, heads-up display, has received nearly 1…

What retailers should know about Google Glasses

Retail experts and techies debate the technology's feasibility and why retailers should care.

44Doors, QR codes and the art of mobile marketing

Tim Hayden, the CMO for mobile marketing company 44Doors, spoke with Mobile Payments Today at the Retail RAMP conference in Chicago. Hayden discussed how…

Neiman Marcus launches Foursquare challenge

March 29, 2012

Neiman Marcus has announced the launch of the "Blahnik Book Foursquare Hunt" in conjunction with its Spring 2012 Neiman Marcus Shoe & Handbag Event. The…

CETW12: Engaging customers takes more than kiosks, digital signs

Author Brian Solis shared with attendees how they can best connect with customers.

Undressing an online loyalty trend

by Phaedra Hise — Senior Editor, COLLOQUY

Flash-sales online retailer Gilt recently announced that it would be offering discounts based on users' Klout scores. It's all very sexy, using online media to…

Is Klout the new credit score?

by Doug Stephens — President, Retail Prophet Consulting

Celebrities have long been known to receive special treatment. The best seats in the house, front of the line access to the hippest clubs and healthy discounts…

Deadline for NRF 'This is Retail' video contest is Friday

March 15, 2012

The National Retail Federation (NRF) is hoping its video contest will spark interest in the retail industry, which supports one in four American jobs.

American Express cardholders using Twitter to score deals

March 7, 2012

American Express cardholders can now use Twitter to get discounts and other deals from more than a dozen retailers, according to the Associated Press.

Kiosk helps retailers create link between stores, social media

March 6, 2012

A new system based on RFID technology helps retailers link their physical stores to their online social media channels.