Retail - Specialty Stores News & Media
Lush adds 24/7 self-service kiosk
May 2, 2022
Lush, a global cosmetics company, has joined the list of retailers expanding into self-service equipment with a machine that is open 24/7 in Coal Drop's Yard…
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Etsy retailers mulling union action following strike
April 19, 2022
A week after thousands of Etsy shops closed for a week to protest increased transaction fees, Etsy sellers are investigating formation of a union.
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How BPO is saving money, driving efficiency and delivering excellent customer experiences
Wine Country Gift Baskets is tapping a BPO partner to provide call center customer service and reaping greater rewards than expected.
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Mulberry taps Aptos order system for better inventory view, unified experiences
April 1, 2022
Mulberry, a well-known luxury U.K. retailer, is deploying the Aptos Order Management system to drive unified experiences as well as achieve an enterprise view…
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Vitamin Shoppe COO offers insight on driving innovation ahead of ICXA summit keynote
Andrew Laudato, EVP and COO for The Vitamin Shoppe, will give the opening keynote at the upcoming Interactive Customer Experience Summit, hosted by the ICX…
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Dollar General promotes Donna Hernandez to VP store operations role
February 15, 2022
Donna Hernandez has been named divisional VP of store operations for Dollar General.
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Costco expanding footprint big time this year
January 27, 2022
Costco has big expansion plans this year that include opening 28 stores and spending $4 billion on logistics strategy and infrastructure.
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Under Armour taps Nedap for inventory platform tech
December 28, 2021
Under Armour Inc. is deploying the Nedap iD Cloud inventory visibility platform at 400 stores world wide to boost accurate stock visibility, optimize item…
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Entrepreneur launches pet supply vending business
December 14, 2021
Betty Crump, an alumnus of North Carolina A&T in Greensboro, North Carolina, has launched a pet supply vending machine business, Betty's Unique…
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Pet Supplies expects 100 franchise deals this year
November 15, 2021
Pet Supplies Plus aims to sign 100 franchise agreements by year's end and has jumped up 22 spots in a top 400 ranking of biggest U.S. franchise systems.
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Philips video walls part of innovative retail store in Warsaw
November 12, 2021
PPDS, an AV, digital signage and professional TV solutions provider, is showcasing its 4K Philips X-Line videowall displays at the Modivo store in Warsaw…
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Buddy’s Home Furnishing refranchising company stores
November 10, 2021
Buddy's Home Furnishing has signed a deal with bebe stores inc., a multi-unit franchise group, to re-franchise eight company-owned stores located between…
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Ace Hardware goes Thanksgrilling in customer service strategy
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Ace Hardware is going all out in stores this Thanksgiving to help customers not only find the right grill equipment but also chef tips on making the feast a…
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Entrepreneur launches pet supply vending business
October 4, 2021
Pet owners in Charleston, South Carolina, can buy pet supplies from vending machines at Tanger Outlets in Charleston, according to a report in The Warren…
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Dollar Tree raising product price
September 30, 2021
Dollar Tree is increasing its product offerings and not sticking to the $1 price tag the Chesapeake, Virginia retailer is known for.
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Dollar General mapping out health-focused customer experience
September 10, 2021
Inexpensive household items and groceries aren't the only store commodities Dollar General hopes to sell customers in the near future.
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Swiss watch retailer taps blockchain to deliver authenticity
September 9, 2021
Max Finkel Moment, a Swiss watch maker, is using blockchain technology to provide buyers with a digital duplicate of the watch as proof of authenticity.
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Furniture franchise celebrates 300th store location
August 30, 2021
BoConcept, an international furniture franchise, is rolling out an updated store design with the opening of its 300th location.
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Furniture retailer shares insight on driving digital strategy during a pandemic
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The COVID-19 pandemic hit just as secondhand furniture retailer Cort was getting knee deep into a digital strategy aimed at giving customers greater access…
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Neiman Marcus Group appoints digital strategy leader
August 23, 2021
Renée Paradise has been appointed as senior vice president of digital business and customer strategy for the Neiman Marcus Group.
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