Retail - Specialty Stores News & Media
CVS Health all about the customer, seamless retail experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
CVS Health Executive VP and President Helena Foulkes shares insight on the retailer's multi-pronged strategy to boost the customer experience and meet every…
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Authenticity, change big focus points for retail start-up entrepreneurs
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
While five company founders sell everything from beauty products and pizza to retail items and ice cream, they share similar goals when it comes to delivering…
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Boxed.com may be focus of a bidding war
January 26, 2018
The Boxed.com start-up, which has been dubbed "Costco for millennials," is getting potential funding attention from some big names, including General Mills…
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Why 1-800-Flowers, eBay, Cosabella are hot for AI
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Three successful and growing retailers share insight on why each is embracing artificial intelligence to drive the retail customer experience forward.
read nowNew York City Nike customer experiences rankle neighbors
January 25, 2018
The Nike store at 22 Mercer St., in New York City, is engaging with customers in a big way, but it's rubbing its neighbors the wrong way.
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Amazon Go disrupts, re-invents, elevates the customer experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Amazon's supermarket, which boasts a cashier-less checkout, is open to the masses after a year in beta with Seattle-based company employees. Industry pundits…
read nowSprouts extends home delivery with Instacart partnership
January 9, 2018
Healthy grocer Sprouts Farmers Market will soon be providing home delivery in all of its major markets via a partnership with Instacart.
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Erewhon Market shares retail store design tips, advice
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The all-natural grocer is working with partner Retail Design Collaborative in designing its fourth location. The partners offer up what’s critical in retail…
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Wayfair advances AR strategy with mobile app 3D feature
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The furniture and décor retailer is making online shopping easier and more satisfying for consumers wanting to know how a product will look at home before they…
read nowYankee Candle pops up in NYC for holiday buying season
November 14, 2017
One of the newest retail pop-ups in New York City this holiday season is home to Yankee Candle.
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Harry & David pumps up brand, mobile, social to enhance customer experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Premier gourmet food and gift retailer debuts updated brand look, feel and tone, from its website to its catalogs and across social media. It's all focused on…
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City Gear drives mobile experience forward with new app, platform
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Footwear and apparel retailer deploys a dedicated mobile app and a commerce platform to enhance the smartphone user's shopping experience.
read nowStoris to introduce kiosk for home furnishings retailers
October 27, 2017
Storis, a retail software solutions provider, has announced a new kiosk solution that brings a key component of in-store technology to home furnishings…
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Lowe’s Orchard Supply Hardware refreshes brand to drive better customer engagement
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The retailer is tapping a new creative platform developed by consultancy Persuasion Arts & Sciences to refresh the brand, build deeper engagement with…
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Rent-A-Center's 'Inner Circle' is about meeting customer needs and much more
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
A mobile-first community and customer insight platform is not only booting customer engagement and interaction for the home furnishings retailer, but spurring…
read nowLuxury furniture company Weylandts intros digital signage to enhance shopping experience
October 19, 2017
Weylandts, a South African luxury furniture retailer, has teamed up with Moving Tactics to upgrade its stores with digital signage and audio. Moving Tactics…
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Neiman Marcus reaps customer experience, associate rewards via communication platform
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The luxury retailer is finding Theatro's content delivery management platform is not only delivering an enhanced customer experience, but boosting store…
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Luxury jeweler's new retail chief driving 'Retail 3.0' strategy forward
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
With its own mobile app already in place, and a new YouTube customer engagement platform, Govberg Jewelers is all about winding up a rewarding customer…
read nowFootwear retailer DSW is striving to inspire self-expression
October 13, 2017
DSW Inc. has a new brand mission focused on building engaging customer experience, enabling associate product knowledge, boosting operational processes and…
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1-800-Flowers.com delivers another AI shopping channel to meet gift givers wherever they're shopping
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The online florist and gift retailer is tapping artificial intelligence technologies, such as Google Assistant, to ensure it's always in quick reach of…
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