Retail - Specialty Stores News & Media
Starbucks shutters online store front
October 11, 2017
Consumers can't jump online any longer to buy Starbucks stuff as the company has shuttered its ecommerce presence.
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TaylorMade Golf takes a big 'turn' to boost customer experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The golf equipment manufacturer's new club subscription program, created in partnership with payments provider Klarna, not only makes upgrading clubs easier…
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Fashion retailer ramps ups the ‘wow’ to drive customer experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Dana Spinola, founder and CEO of fashion boutique franchise fab’rik, created a unique and innovative in-store customer experience program to spur an enriched…
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Cupcake brand views delivery service as a key business ingredient
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Sprinkles, a high-end bakery operation, expands its delivery partnership as it builds the business.
read nowSwarovski's new VR app lets users buy goods via Masterpass checkout
September 29, 2017
MasterCard and Swarovski launched a virtual reality shopping app for the Atelier Swarovski home décor line, a collection of functional and decorative crystal…
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Luxury jewelry retailer reaping big rewards with interactive touchscreen deployment
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Monica Rich Kosann's digital customer experience at its New York City storefront at Columbus Circle is proving successful for sales, customers and associates.
read nowHalloween spend may hit $9B record
September 28, 2017
Retailers selling Halloween candy, costumes and pumpkins are likely to see a lot of consumer activity this year as shoppers are predicted to spend $9.…
read nowSwarovski's new VR app lets users buy goods via Masterpass checkout
September 27, 2017
MasterCard and Swarovski launched a virtual reality shopping app for the Atelier Swarovski home décor line, a collection of functional and decorative crystal…
read nowTencent launches mobile marketing tools for US retailers
September 25, 2017
Tencent is launching a suite of advertising products and resources that will enable U.S. marketers to directly engage Chinese consumers on Tencent platforms…
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Outdoor recreational retailer Moosejaw now knows the full story of its customers' experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Moosejaw, a Michigan-based retailer, is tapping FullStory to get accurate insight on customer experience and boost customer service and satisfaction.
read nowGoogle veterans launch smartphone activated self-serve convenience concept
September 15, 2017
Google veterans Paul McDonald and Ashwath Rajan are launching a new concept called Bodega, a 5-foot-wide pantry box filled with non-perishable convenience…
read nowAlipay saunters down the runway with Rebecca Minkoff partnership
September 14, 2017
Fashion retailer Rebecca Minkoff is partnering with Alipay to enable Chinese tourists to make mobile payments with Alipay Wallet at all Rebecca Minkoff…
read nowLong Island Bloomies gets a makeover
September 13, 2017
The Bloomingdale's store at the Roosevelt Field mall on Long Island is now boasting some new store design work.
read nowFamily Dollar getting new brands, store redesign
September 11, 2017
In the quest to spark sales, which dipped 1.2 percent in the fiscal first quarter, parent company Dollar Tree is driving new strategies for Family Dollar.
read nowKohl's prepping new small format stores, another fulfillment center
August 30, 2017
The third quarter will be a busy one for Kohl's, which plans to expand its retail footprint and ecommerce fulfillment network by opening four small format…
read nowLululemon sets sights on home décor segment
August 28, 2017
Athletic and leisure brand Lululemon is moving into the home décor segment and debuting a product line of furniture via its youth brand ivivva.
read nowDick's Sporting Goods CEO: There is a perfect storm ahead
August 25, 2017
Lots of retailers are in panic mode, according to Dick's Sporting Goods CEO Edward Stack, and there is a "perfect storm" approaching for the industry due to…
read nowAmazon reportedly prepping another New York City bookstore
August 25, 2017
Amazon is getting ready to open a 7,354-square-foot bookstore in Soho, New York. The news, from a The Real Deal report, has not been confirmed by Amazon or the…
read nowWalmart acquisitions key to battling Amazon's ecommerce Jet
August 24, 2017
Walmart didn't buy Modcloth or Bonobos to advance its in-store brand offerings. The acquisitions, according to a Business Insider report, are part of its…
read nowPetSmart boasts 18 new stores so far this year
August 23, 2017
PetSmart, as of the fiscal quarter ending this past May, now has an additional 18 stores in the U.S. and Canada, and expects to open more as the year comes to…
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