Retail - Specialty Stores News & Media
Five things any retailer can learn from Apple
While most retailers can't lean on Steve Jobs for help with reinvention, there are lessons that all can learn from the Apple/Disney partnership.
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Forecast: Smaller inventories, more price cutting for the 2009 holidays
November 10, 2009
The line between outlet stores and mainstream retail is blurring this holiday season as even upscale and luxury chains ratchet back their inventories and slash…
read nowReport: Social media, mobile phones are key retail influencers this year
November 10, 2009
Digital advancements continue to drive a new approach to shopping, with social media and mobile phones emerging as key influencers this holiday season…
read nowAltierre introduces out-of-stock sensor tool
November 9, 2009
Altierre Corp. today expanded its line of wireless products with the introduction of the Out-of-Stock Sensor Solution, which alerts retailers when it's time…
read nowResearch: Holiday retail outlook is positive
November 9, 2009
This holiday season could be a make or break year for many retailers as most cannot survive another year of suppressed sales. However, on the bright side, the…
read nowNRF releases crowd management guidelines for retailers
November 8, 2009
As one of the busiest shopping days of the year approaches, retailers are focusing on one key component of their holiday plans: crowd control. With the help…
read nowResponseTek CEM upgrade adds SMS surveys, new reports
November 5, 2009
ResponseTek, a provider of on-demand customer experience management (CEM) software, has announced the Fall 2009 release of its ResponseTek:CEM solution.
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Barnes & Noble Nook raises questions about digital-only products
by James Bickers — Editor, Networld Alliance
Technology has made it possible to deliver music, movies, books and more without a physical product. But is that good for shoppers or retailers?
read nowTop 100 Retail Movers & Shakers: 2010
Discover the companies, people, issues and trends that are shaping the future of retail. Are you on the list?
Presented by RetailCustomerExperience.com
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Customers are buying down, and opportunities are rising, part 3
by Mike Wittenstein — Customer Experience and Service Designer, Storyminers
Customer-centric experience design is explored in this final installment of "Where's the Opportunity?"
read nowBorders announces in-stock guarantee for the holidays
by James Bickers — Editor, Networld Alliance
November 2, 2009
Borders today announced its new "In-Stock Guarantee," which promises that if a customer's desired item cannot be found in-store, the company will ship it from…
read nowNRF updates 'buyer beware' product list
November 2, 2009
The National Retail Federation has added new products to a consumer alert about common household items being sold through some online auction sites, warning…
read nowSurvey: Returns fraud will cost retailers $9.6 billion in 2009
October 28, 2009
Though return fraud continues to plague the retail industry, changes in policies have helped companies see improvements in some areas. According to NRF's…
read nowDigital Signage Association to host free webinar on future trends
October 28, 2009
The Digital Signage Association (DSA) is holding a free webinar entitled "Digital Signage Future Trends" on Tuesday, Nov. 3 at 12 noon Eastern time. In this…
read nowToys 'R' Us adding FAO Schwarz boutiques
by James Bickers — Editor, Networld Alliance
October 26, 2009
FAO Schwarz, which was acquired by Toys "R" Us in May, today announced that it is opening branded boutiques in 585 Toys "R" Us locations. The company also…
read nowAnalyst: Retailers, be afraid of e-books
by James Bickers — Editor, Networld Alliance
October 26, 2009
Barnes & Noble's recently announced that the $259 Nook e-book reader will undoubtedly drive short-term revenue, but the company may be shooting itself in…
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Smart retailers fight walk-aways at the checkout
An average of 1.6 percent of customers leaves the checkout queue — and the store — without completing a purchase.
read nowFirst Microsoft retail store could open next week
by James Bickers — Editor, Networld Alliance
October 14, 2009
Next week is shaping up to be a big one for Microsoft: Not only is the company preparing to launch its Windows 7 operating system, but according to the Wall…
read nowSeptember retail sales see modest increases thanks to weather, late back-to-school sales
October 13, 2009
Consumers opened up their wallets last month to treat themselves to new Fall apparel and other discretionary purchases, helping September retail sales see…
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Freakonomics co-author to speak at NRF 2010
by James Bickers — Editor, Networld Alliance
Journalist Stephen Dubner has been added to the roster of "retail's big show," taking place this January in New York.
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