New York's Hudson Yards retail, restaurant hub open for business

March 20, 2019

Hudson Yards, a new retail and restaurant hub in Manhattan, New York, is open for business.

ICX Association opens nominations for Elevate Awards for best in CX tech

February 7, 2019

The Interactive Customer Experience Association is accepting nominations for its Elevate Awards, which are given to individuals and organizations that are…

JDA, InContext partner on retail management platform

January 29, 2019

JDA Software and InContext Solutions are partnering to bring together their respective technology for a virtual reality-based visualization and category…

Kroger teams up with Microsoft on connected grocery initiative

January 8, 2019

Kroger is piloting a connected grocery store in a partnership with Microsoft using connected sensors and the Azure cloud.

Experts share 2019 retail customer experience predictions

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Retail Customer Experience went to the experts and industry watchers to get their predictions and expectations on a wide range of issues, from technology to…

Nike NY flagship stocked high with customer personalization features

December 24, 2018

The Nike Fifth Avenue flagship in New York City features tons of ways customers can customize and personalize footwear and clothing, as well as innovative…

Starbucks Reserve Roastery New York offers experiential experience

December 17, 2018

The Starbucks Reserve Roastery New York, which opened its doors Dec. 14, offers unique features including an Arriviamo bar boasting a curated menu of coffee…

Alibaba, Starbucks launch virtual store in China

December 14, 2018

Starbucks opened its first-ever virtual Starbucks store Thursday in China as part of the coffee chain's previously announced partnership with e-commerce…

LA market boasts an experiential shopping design

November 26, 2018

The newest Gelson's Market, located in Manhattan Beach, Los Angeles, boasts an innovative experiential shopping design aimed at elevating the customer…

New York boutique offers a luxury experience for men buying activewear

September 26, 2018

Preview is a men's activewear retailer offering a luxurious fashion take on work out gear with a quest to mesh online lifestyle and wellness brands with…

L'occitane hires School House to design Melbourne flagship store

August 15, 2018

New York-based creative branding agency, School House, has been tapped by L'Occitane en Provence to serve as the lead design agency for the brand's new…

Sleep Number launches Manhattan store

August 15, 2018

Sleep Number, a mattress and bedding retailer, has a new location in New York. The store is located in the Flatiron District in Manhattan.

Aldi expands New Jersey footprint

August 14, 2018

New Jersey consumers are going to have five new Aldi locations to shop this year.

Retailers seek redeveloped public spaces in new shopping environment

Michael Kaiser, principal, director of design at the Beck Group, outlines how fewer people are visiting the malls due to the speed and convenience of online…

Reimagining retail through the art of placemaking

Gregg Sloan, chief creative officer at Amplified, discusses the new commodity in high demand with low supply: experiences. Retailers that can leverage a unique…

The Container Store revamps with new tech, digital screens

July 9, 2018

The Container Store, based in Texas, is redoing its stores, with the first redesign taking place at its Dallas location.

Harrys of London launches first US flagship

July 5, 2018

Harrys of London, a footwear brand, has crossed the pond to open its first U.S.-based store, its first American flagship in New York City.

Legacy mall home to cutting-edge retail customer experiences

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The Microsoft store, Fossil, Lego and Tesla offer up unique interactive customer experiences within the 53-year-old NorthPark Center mall in Dallas.

Pop ups, experiential experiences, showrooms top retail trends, reveals report

May 22, 2018

Retail pop-up shops, showrooms boasting e-commerce and brick-and-mortar offerings and experiential retail experiences are the top trends taking place…

Pickup towers coming to Long Island Walmart stores

May 1, 2018

Two Long Island, New York-based Walmart stores are among the 500 nationwide getting the retailer’s newest delivery option — automated pickup towers.