Satisfying the customer whose credit has been denied

The retail credit scene is tough, but retailers don't have to bear the brunt of rejection.

Walmart unveils first Hispanic concept store

April 30, 2009

Progressive Grocer: "We are introducing a new and authentic shopping experience that will better serve the needs of the community and will be more relevant to…

Is price the only 'P' that matters?

Convenience-based value propositions are losing their appeal as people are repricing their free time.

Toys R Us introduces grocery concept

April 29, 2009

Progressive Grocer: Toys"R"Us has introduced "R" Market, a new, dedicated shop offering a wider assortment of grocery items within select Toys"R"Us stores…

GS1 DataBar set to improve the grocery checkout experience

by James Bickers — Editor, Networld Alliance

The new barcode standard packs more info into a smaller space, creating opportunities for retailers and saving time for shoppers.

Oracle introduces Oracle Retail Data Model

April 26, 2009

REDWOOD SHORES, Calif. — To help retailers accelerate their design and implementation of an enterprise data warehouse, Oracle today introduced the Oracle…

New retail display system provides item-level intelligence

April 23, 2009

DIXON, Ill. — UPM Raflatac, Seeonic and Alliance have announced the deployment of a new generation of Alliance's MAXRPM, an inventory management system for…

Finding the financial value of the customer

When making customer service decisions, consider the lifetime revenue each customer provides — and their potential for sending referrals.

Tesco plans next-gen loyalty program

April 21, 2009

Marketing Week: Supermarket giant Tesco intends to create a next-generation loyalty scheme as a powerful weapon in its fight to prevent rivals eroding its…

Study: Shoppers trading down, changing shopping patterns

April 19, 2009

Progressive Grocer: The recession and related consumer financial concerns are driving dramatic change in shopping and eating behavior. Recent Retail Forward…

Opinion: Loyalty is more than points programs

Building a perfect loyalty program requires a delicate balance between reward and customer effort — and online retailers are leading the way.

Mother's Day spending dips, but 'moms will understand'

April 15, 2009

WASHINGTON, D.C. — It's not easy having the hardest job in the world, but mom will likely understand the reasoning behind smaller, less expensive gifts for…

NRF: March retail sales disappoint as retailers wrap up first quarter

April 13, 2009

WASHINGTON, D.C. — Several months of stronger-than-expected retail sales provided hope that the industry was poised to bounce back, but March retail sales…

Handheld scanners boost sales by 10 percent

April 12, 2009

The Hartford Courant: Stop & Shop has deployed new hand-held scanners in several of its Connecticut stores. The purple devices allow customers to keep a…

New digital signage network aimed at Hispanic shoppers

April 8, 2009

ORANGE, Calf. — Captive Media Marketing, a Scala partner, has developed CMM.LATV, a retail TV network catering to Hispanic shoppers. It allows manufacturers…

Checkpoint introduces source-to-store merchandise visibility solution

April 7, 2009

THOROFARE, N.J. — Checkpoint Systems Inc., a supplier of shrink management solutions, has announced the release of its Merchandise Visibility Solution, which…

Giant Food debuting c-store concept

April 7, 2009

Progressive Grocer: Giant Food Stores LLC plans to open its first convenience store, Giant To Go, on April 15 in Lancaster, Pa. The 4,422-square-foot store…

Maritz, Welcome Real-Time announce POS-based marketing and loyalty program

April 6, 2009

ST. LOUIS — Maritz and Welcome Real-Time have announced a partnership to launch a new loyalty solution in the United States and Canada. The offering, Maritz…

What green can mean for a retailer's image

Properly leveraged, green initiatives can make customers feel better about shopping at certain stores.

Shoppers like trying new products, but only if the price is right

April 5, 2009

Progressive Grocer: Supermarket shoppers are creatures of habit, but one of those habits is a predilection for trying new things. That mixed message emerges…