NCR, Unified offer tech for small grocers

February 18, 2009

DAYTON, Ohio — Unified Grocers, a leading U.S. cooperative grocery wholesaler, and NCR Corporation have expanded their POS technology relationship to provide…

More than one in five Americans uncomfortable using coupons at the grocery

February 16, 2009

TORONTO — More than one in five U.S. consumers, 22 percent to be precise, admit they are self-conscious about redeeming coupons at the grocery store…

New tool helps small grocers manage inventory, store systems

February 16, 2009

SYDNEY, Australia — A comprehensive new information system offering real time multi-store management is providing independent and small operators with the…

WITRON unveils automatic shelf replenishment system

February 15, 2009

ARLINGTON HEIGHTS, Ill. — WITRON announced its new SRS Shelf Replenishment System, which provides automatic shelf replenishment in retail stores.

Retail architect: Meet the new consumer

February 10, 2009

Jeffrey Hutchison, The Huffington Post: The current financial crisis has ushered in a new retail era which spells the end of shopping as we have known it…

Wal-Mart redesign praised

February 8, 2009

The Daily Times (Maryland): Wal-Mart is getting a new look, and county planners couldn't be happier. The new design was created to be on more of a human scale…

Wegmans upgrades online shopping list functionality

February 4, 2009

Progressive Grocer: Wegmans.com now enables users to make shopping lists that help them spot savings, check prices before going to the store, remember…

AEON to debut Reactive Digital Signage at NGA showcase

January 29, 2009

WALLINGFORD, Connecticut — AEON Inc. has developed a proprietary optimization system to measure the impact that a digital sign has on its retail surroundings…

Carrefour investing in NFC contactless payments

January 29, 2009

International Supermarket News: Beginning February 11, Carrefour will work together with the country's leading mobile operators to put in place a series of…

Kroger expands mobile coupon program

January 28, 2009

Progressive Grocer: The Kroger Co. has expanded its digital grocery coupon program nationwide with Cellfire's digital coupons that are now available via…

Costco calls shoppers to warn them about recalled products

January 25, 2009

MSNBC: Jon Lowder usually disdains computer-generated telephone calls — "robo-calls," he grumbles — but when he got two this week from Costco Wholesale Corp.…

Localization, not standardization, the new winning retail strategy

January 21, 2009

Wall Street Journal: With consumer confidence eroding and retailers seeing sharp declines in sales, Edeka is one of several Western European grocers taking…

New research reveals the best retail customer experiences of the year

January 19, 2009

LOUISVILLE, Ky. — Retail Customer Experience magazine announced the publication of its inaugural Best Retail Customer Experiences report, a comprehensive…

Shopper marketing finally getting respect it deserves

January 18, 2009

Adweek: While 21 million people waltzed over to their sets to watch an average episode of Dancing With the Stars last year, and American Idol cast its spell on…

NRF: Clarity unveils POS 'Innovation Lane'

January 12, 2009

NEW YORK — Clarity Consulting today presented its "Innovation Lane" — a new POS technology concept system featuring Windows Embedded POSReady 2009 and unified…

Stop & Shop expands scan-and-bag program

January 11, 2009

Progressive Grocer: Ahold-owned Stop & Shop Supermarket Co. yesterday completed the rollout of its Scan It! scan-and-bag system to 50 additional stores in…

Winn-Dixie unveils new store prototype

January 8, 2009

Display & Design Ideas: Jacksonville, Fla.-based Winn-Dixie Stores Inc. recently opened a prototype store in its existing SaveRite location on…

Kroger data-mining drastically increases coupon redemption

January 6, 2009

Washington Post: Although the recession has revived penny-pinching, Americans are still redeeming only one to three percent of paper coupons. In contrast, the…

Top 10 customer experience resolutions for the New Year

by James Bickers — Editor, Networld Alliance

January 4, 2009

Bruce Temkin, customer experience blogger and vice president with Forrester Research, has just published his Top 10 resolutions companies should be making in…

Personal shopping devices prepare for tipping point in 2009

December 17, 2008

Retail Touch Points: Personal shopping devices for consumers are reaching their "tipping point." With at least one high-profile retailer signaling success with…