Tariff timeline: White House actions, declarations, reversals

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Given the tariff impact to the retail industry RetailCustomerExperience is keeping a timeline of tariff pronouncements.

Driving grocery customer loyalty with logistics automation

by Adam Gurga — Director of Sales, Cimcorp North America

Retailers that invest in modern fulfillment solutions are building the foundations for stronger supply chain networks and stronger relationships with customers.

The Influence of AI in Sustainable Retail Operations

Artificial intelligence is helping retailers strengthen sustainable operations through smarter decision making. This blog explores how AI improves demand…

How AI is helping fix retail’s $1.7T inventory problem

by Nicola Bond — Co-Founder and CEO, Merchmix

When retailers get inventory right, the impact goes beyond reducing waste. They free up margin to invest in better experiences, build resilience into their…

Self-checkout shrink problem ongoing

July 1, 2026

Self-checkout maybe the dominant transaction method in many retail stores but it continues to generate higher levels of shrink and operational losses than…

Ace Hardware AI-powered assistant boosting customer, employee experience

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Ace Hardware's AI store associate tool, Hey ARMA, is improving the associate experience in ways that translate into better customer service: faster answers…

Kohl’s taps Elliott Rodgers as COO

June 16, 2026

Kohl's has named Elliott Rodgers as it's COO and he will step into the role on Sept. 9.

Gas fueling Costco growth, customer loyalty

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Consumers wanting cheap gas are hitting Costco pumps and driving customer loyalty for the wholesaler.

Target names Jeff England, chief supply chain leader

June 2, 2026

Target has hired Jeff England as executive vice president, chief global supply chain and logistics officer, effective May 31.

Reducing shrink without dismantling customer experience and trust

by Daniel Gabay — CEO, Trigo

Shrink isn’t going away. Economic pressure, and everyday opportunistic theft, will continue to challenge retailers. But heavy-handed enforcement or experiences…

The $90 jacket that isn't there: Retail's spring/summer inventory problem

by Peter Oram — CEO, PervasID

The retailers that perform best will be the ones who have taken friction out of the model they already have and built confidence in how their operations run…

Sam’s Club launches enhanced tier to Express delivery

May 25, 2026

Sam's Club has launched enhanced express delivery that offers delivery in an hour or even less.

Cultivating a modern supply chain: What Spring gardening can teach us about cloud, automation

by Tatiana Munoz — Director of Sales and Business Development USA, Hardis Supply Chain

Modernization can occur incrementally by strengthening the digital foundation, introducing automation where it delivers the most value and gradually building a…

Sustainability in Retail: A Strategy for Long-Term Growth

Discover why sustainability is becoming a growth strategy, not just a corporate goal. This blog explores how retailers are reducing waste, improving…

Retail’s new power broker: AI and the rise of intelligent supply chain execution

by Eugene Amigud — Chief Innovation Officer, Infios

AI has become the new retail gatekeeper. And it favors brands that execute intelligently, consistently and at speed.

Pandora taps Hardis Supply Chain for supply chain modernization

March 26, 2026

Pandora, one of the world's largest jewelry retailers, has partnered with Hardis Supply Chain, which offers supply chain software technology, to undertake a…

The hidden customer experience cost of returns: Why apparel brands must rethink reverse logistics

by Jonathan Briggs — SVP of Sales, ShipMonk

Returns are no longer a back-office function. For apparel brands, they represent a defining moment in the customer relationship.

Goodwill Central Texas pilots ReNu to transform operations, employee experience

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

The Goodwill Central Texas has deployed ReNu, a production software platform, to streamline operations, drive smart decision-making and foster an enhanced…

The hidden retail challenge no one talks about and how AI solves it

by Vandana Singal — Vice President – PDES, Happiest Minds Technologies

Without trusted, AI-enhanced product data, even the most advanced omnichannel strategies risk failure.

Why data partnerships are the future of retail

by Ali Moosani — CEO, GoSpotCheck by FORM

Learn how real-time visibility into shelf conditions can help retailers and suppliers improve execution, boost sales and deliver a better in-store experience.