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Supply Chain News & Media

Walmart automation leader joins GS1 US board of governors

May 16, 2023

Bala Prasanna, VP of store automation and innovation at Walmart, has been named to the GS1 US board of governors. The organization aims to drive adoption and…

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Amazon enacts return fee for UPS users

April 17, 2023

Amazon customers who decide to return an item via a UPS store now will pay a $1 fee.

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Walmart focusing big on store automation

April 7, 2023

Walmart Inc. plans to have 65% of stores serviced by automation by the close of its fiscal 2026 in a quest to boost online order delivery speed.

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2023 trends, technologies in CPG and retailing

by Parag Jain — Senior Vice President & Global Head of Sales Consumer, Retail & Logistic, Infosys

When consumer goods firms and retailers collaborate, they get better visibility into real-time POS data, enabling them to forecast demand, understand customer…

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How the pandemic altered consumer behavior and the impact on the retail supply chain

by Christian Piller — co-founder and Chief Commercial Officer, Pollen Returns

Retailers need to take a hard look at every aspect of their reverse logistics process and implement structural changes to see better outcomes.

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Home Depot SVP on building a seamless shopping experience

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Angie Brown, SVP of technology at The Home Depot, shares the retailer's view of technology and how it's aiming to create and deliver an interconnected…

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Excess stock a challenge for half of U.S. retailers

February 6, 2023

Half of U.S. retailers are grappling with excess stock just as the brands are dealing with the annual wave of product returns, with 27% writing off excess…

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Giant Eagle teams with Plantensive on boosting product management

February 3, 2023

Food retailer and distributor Giant Eagle is deploying advanced category management technology from Plantensive in order to better respond to consumers…

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Bed Bath & Beyond may be headed to bankruptcy

January 5, 2023

Bed Bath & Beyond expects its third quarter results to be so dismal that it may not be able to keep stores operating as sales likely dipped by nearly 30%.

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Piggly Wiggly teams with Focal Systems on AI, automation strategy

December 22, 2022

Piggly Wiggly Midwest is piloting a focal operating system aimed at digitizing a store in order to automate and optimize ordering, inventory management…

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Amazon buys Belgian robot tech for logistics network

September 13, 2022

Amazon has bought a robot technology player, D. Cloostermans-Huwaert NV, as part of its strategy to automate its logistics network.

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Retailers deploy NewStore mobile POS

August 26, 2022

The Mackage and SOIA & KYO retail stores are deploying NewStore's mobile POS and OMS to boost inventory management and store fulfillment and create an…

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Walmart opens e-commerce fulfillment center in PA

July 25, 2022

Walmart has opened an e-commerce fulfillment center in Shippensburg, Pennsylvania.

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Amazon consumer chief heading to start-up as CEO

June 8, 2022

Just about a week after it was announced Dave Clark was leaving his role as Amazon's worldwide consumer leader come July 1, Clark has been tapped as CEO for…

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Walmart building 4 next-gen fulfillment centers

June 3, 2022

Walmart will build four "next generation" fulfillment centers over the next three years, with the first opening this summer in Joliet, Illinois.

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Britain retailer taps Blue Yonder to drive omnichannel strategy

May 24, 2022

Asda, a leading British retailer, is teaming with Blue Yonder to modernize order management capabilities via Blue Yonder's Luminate Commerce technology and is…

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Dutch floral coop taps Blue Yonder for greater operations visibility, supply chain infrastructure

May 12, 2022

Royal FloraHolland, a Dutch cooperative with more than 3,700 members, is deploying Blue Yonder technology to transform warehouse and digital fulfillment…

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3 strategies to optimize customer experience before and during shipping delays

by Retail Customer Experience

It's clear that delivering excellent CX before and during shipping delays is essential to retaining and building strong relationships with customers. Here are…

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Hawaii grocer taps Symphony RetailAI to enhance shopping experience

April 13, 2022

Foodland Super Market Ltd, a grocery chain in Hawaii, has signed a multi-year license agreement with Symphony RetailAI for its broad portfolio of AI solutions…

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How retailers can meet high-scale demands with exceptional customer experience

By leveraging an outsourcing partner's experience, global presence, technological innovation, retail businesses can anticipate and scale fast, reduce attrition…

Presented by RetailCustomerExperience.com

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