Mulberry taps Aptos order system for better inventory view, unified experiences

April 1, 2022

Mulberry, a well-known luxury U.K. retailer, is deploying the Aptos Order Management system to drive unified experiences as well as achieve an enterprise view…

Target expanding logistic footprint to handle robust sales

March 15, 2022

In an effort to handle increasing sales, both online and in the store, Target is expanding its logistics footprint across the U.S.

Vivino and Tuft & Needle share 3 winning strategies to level up customer service in retail

Great service can increase customer loyalty, net promoter score (NPS), customer satisfaction (CSAT), and profitability. But what steps can brands take to…

Talkdesk Retail Smart Service Brings the Power of AI to Customer Self-Service and Agent Interactions

Intelligently automates common requests and enables contact center agents to deliver more personalized and profitable customer experiences

Holiday returns not a jolly scenario for retailers

December 30, 2021

Retailers are facing a 7% spike in the cost of holiday returns this year, according to a CBRE-Optoro report.

Under Armour taps Nedap for inventory platform tech

December 28, 2021

Under Armour Inc. is deploying the Nedap iD Cloud inventory visibility platform at 400 stores world wide to boost accurate stock visibility, optimize item…

Retailers ask lawmakers to help stop smash-and-grab crime incidents

December 13, 2021

Top retail leaders, including those from CVS, Target, Dollar General and Best Buy, are calling on Congress to stop the increasing rash of smash-and-grab…

Feds launch supply chain investigation, seek retailer insight

December 7, 2021

The Federal Trade Commission is investigating the ongoing supply chain issues plaguing companies nationwide and is asking top retailers, including Walmart and…

Managing high call volume in retail during the Cyber-5 period

Contact center volume was up 41% year over year during the 2021 five-day holiday shopping weekend that extended from Thanksgiving through Cyber Monday…

Supply chain woes not easing for retailers

November 23, 2021

The ongoing supply chain issues remain daunting for retailers with just under six weeks left in the holiday shopping season.

Shipping, economy woes playing part in consumer holiday shopping

November 15, 2021

The current shipping issues and economic issues, such as inflation, are likely going to play a role in how consumers shop and celebrate the upcoming holiday.

Retail leaders: Supply chain will spike prices, cause product shortage

November 1, 2021

Every retail leader polled in a First Insight survey expects supply chain disruptions to affect prices, promotions and sales, according to a press release.

Amazon delivery station boasts unique mural

October 7, 2021

Amazon's latest delivery station in Las Vegas, its third in the valley, boasts a 5,000-square-foot mural created on an exterior wall by local artist Jerry…

Supply chain issue prompts UK retailer to shutter French locations

October 1, 2021

Challenges with its supply chain is the prime reason Marks & Spencer, a U.K. retailer, is closing 11 franchise locations in France.

Costco limiting toilet paper, water, cleaning items

September 29, 2021

The ongoing retail supply chain issues plaguing retailers, auto dealers and the home construction industry is driving wholesale retailer Costco to limit items…

Home Depot hiring 500 for Baltimore distribution centers

September 16, 2021

The Home Depot is busy hiring on for three distributions centers the home improvement retailer opened in Sparrows Point, Baltimore.

Walmart ramps up hiring for holiday season

September 14, 2021

Mega retailer Walmart aims to boost its supply chain workforce by 20,000 as it prepares for the holiday shopping season.

Lands' End taps Manhattan Associates' supply chain tech

June 7, 2021

Lands' End is deploying the Manhattan Active Supply Chain solution, from Manhattan Associates Inc., to optimize distribution and transportation and drive a…

Local Control. Nationwide Growth—AP/AR Management

Learn how Allsec’s digital retail solutions made managing 870 stores, spread across the United States, a cakewalk for a leading Auto-parts retailer.

Amazon hiring 75K workers for fulfillment network needs

May 17, 2021

Amazon is hiring 75,000 workers for jobs in its fulfillment and logistics network, across the U.S. and Canada.