Dave & Buster's debuts mobile guest engagement commerce app

December 5, 2019

Dave & Buster's is launching a guest engagement app experience that lets guests tap their smartphones on games, provides instant reloading capability for…

The Vitamin Shoppe debuts interactive kiosks to drive product trials

December 5, 2019

The Vitamin Shoppe, an omnichannel retailer of nutritional products, has included Vengo Labs' interactive sampling technology in its new innovation store in…

Cyber Monday reveals mobile driving ecommerce train

by David Jones — Editor, Networld Media Group

December 5, 2019

A record holiday shopping performance on Cyber Monday was driven by heavy use of mobile by retailers looking to take advantage of the short holiday season.

Interactive wayfinding kiosks to post free ads for small retailers

December 4, 2019

Small businesses in Aurora, Illinois, a Chicago suburb, can post ads for free on the eight recently installed CityPost interactive touchscreen kiosks…

What retailers really need in a voice assistant platform

Efrat Blaier, co-founder and CTO of Mmuze, explains why retailers should be looking at the platforms with specialized functionality for their unique fields…

Sensory experiences boost sales by 10%

December 3, 2019

Mood Media has recently conducted a study entitled "Quantifying the impact of sensory market," which showed that sensory marketing techniques such as displays…

The future of retail is as simple as I.D.E.C.

Rich Smith, CMO, Chief Outsiders, explains how and why technologies such as virtual reality, 3D printing, nanotechnology, and ever-expanding communications…

California grocer launches custom online shopping portals

December 2, 2019

Smart & Final, a California-based retail grocer, has launched redesigned e-commerce portals to provide shoppers, as well as business clients, an integrated…

Fashion designer taps New Generation Computing for supply chain visibility

November 29, 2019

Fashion designer, Nicole Miller, is teaming up with longtime tech partner, New Generation Computing, Inc., which provides cloud-based solutions for product…

Confirmit names Howard Lax as CX consulting leader

November 29, 2019

Howard Lax has been named principal director, CX consulting, at Confirmit, which provides software-as-a-solution for multi-channel customer experience…

Metromatics installs MetroSpec LCD digital bus stop displays in Australia

November 28, 2019

Metromatics has installed its lastest digital bus stop displays for the South Australian Department of Planning under brand name MetroSpec in Adelaide.

Drive revenue through tailor-made experiences with advanced technology

Jess Vadino, global digital strategy and experience leader at SoftServe, believes retailers are not reaping the benefits of a targeted personalization…

Walmart adds Siri ordering for grocery pickup, delivery

November 26, 2019

Examining the state of voice shopping

Matt Lang, strategy director, and Will Hall, chief creative officer, of Rain, examine all that's been happening with voice retail technologies this year.

EMV cards to grow by $800M by 2024

November 26, 2019

The global EMV card market is expected to grow by $803.2 million between 2020-2024 and is currently growing at an annual rate of 7%, according to a report by…

Footwear brand taps Frank Mayer and Associates for innovative wall display

November 25, 2019

Footwear brand, Dr. Martens, is deploying an innovative shoe wall display at select Journeys stores nationwide. The display features music-themed graphics and…

The key to getting retail CX right the first time

Marketers and brands are failing to give customers what they want, even without realizing it. And those customers will walk away, often the very first time…

Presented by RetailCustomerExperience.com

Palmer Digital Group introduces EV charging kiosk

November 22, 2019

Palmer Digital Group has introduced its PDG EVTOWER electric car charging kiosk designed for QSRs, retail, theaters, casinos, grocery stores, hotels, municipal…

Why the in-store shopping experience is irreplaceable

There’s no denying the shopping experience has truly transformed over time. However, it’s important to appreciate that the in-store shopping experience is…

Presented by RetailCustomerExperience.com

Survey: There is a digital disconnect happening in retail

November 21, 2019

While nearly every retailer (95%) realizes the important of evaluating the user experience, and how it impacts business outcome, a good number (60%) are…