KicksUSA teams with Float Hybrid to deploy 120-foot LED video wall

March 14, 2018

KicksUSA has partnered with Float Hybrid, an interactive experience company, to deploy a 120-foot LED video wall at its new Jamaica, Queens-based location in…

Nexcom to showcase smart retail, kiosk innovations

March 12, 2018

Nexcom plans to showcase its latest kiosk and smart retail solutions at Digital Signage Expo, held on March 28 and 29, in Las Vegas. In particular, Nexcom will…

Winning the race to the home requires more than the last mile

by Chris Petersen — Owner, IMS

Blogger Chris Petersen explains why the future of retail is not linear and that the winners are building ecosystems.

Report: Technology essential for retail

March 9, 2018

A new GlobalData report reveals choosing the right digital technology is essential for retailers striving to survive and differentiate their brand.

Target expands delivery, boosts wages amidst earnings report criticism

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Target CEO Brian Cornell is not upset over his company's latest mixed earnings despite street criticism. Cornell says his company has the team and strategy in…

Target revamps storm damaged location with next-gen strategy

March 8, 2018

A Texas-based Target location, shuttered following Hurricane Harvey in August, 2017, is now re-open and boasting the retailer's next generation strategy when…

Driving customer loyalty in e-commerce

Brian Rigney, CEO, Zmags, offers up a few ways retailers can boost engagement and overall revenue growth.

Why product data is key to superior customer experience

Fred de Gombert, CEO and co-founder of Akeneo, explains why product data is key to superior customer experience.

A brave new world for retail IT

Nick East, CEO, Zynstra offers insight on how retailers are utilizing IT in pursuit of two key goals – improving customer service and driving down cost.

Talking With: InfoVista's Ricardo Belmar on retail customer experience trends, tech in play

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Ricardo Belmar, senior director, worldwide enterprise product marketing at InfoVista, has been entrenched in the world of networks, technology and retail…

Home Depot enjoys robust sales

February 28, 2018

The U.S. housing boom and demand for building and repair supplies due to natural disasters helped Home Depot's sales last quarter.

Amazon buys itself some camera chip tech, claims report

February 28, 2018

Amazon has acquired a start-up, Immedia Semiconductor, which is responsible for Blink home security cameras, in what is described as a "secret bet" on energy…

Hopdoddy Burger Bar taps T3 to revamp web, mobile experience

February 27, 2018

Hopdoddy Burger Bar is revamping its web and mobile experience with the help of innovation agency T3.

Study: Consumers are spending, tapping social media, blogs for product research

February 26, 2018

A TD Bank study reveals 73 percent of consumers made a major purchase in the last year, and the biggest spenders are using social media and blogs to conduct…

Upscale Mexican store renovates with BrightSign-powered digital signage

February 23, 2018

El Palacio de Hierro, a department store chain in Mexico, recently upgraded its flagship store Al Palacio de los Palacios in Mexico City with a 60-inch LED…

3M, eyefactive debut interactive digital signage

February 23, 2018

3M and eyefactive recently teamed up to showcase interactive digital signage at Integrated Systems Europe in Amsterdam. The companies displayed touchscreens…

Amazon prepping 6 more Go stores, claims report

February 23, 2018

Amazon is getting six more Amazon Go stores ready, according to a Recode report, with some likely opening in Seattle, where the first Amazon Go store opened in…

Can you trust your implementation partner to manage scope?

Tom Schoen, president, BTM Global, explains the role of an implementation partner, what they are responsible for and why communication is critical, early on…

Kagan: How AI growth wave will transform retail

by Jeff KAGAN — Wireless Analyst, Telecom Industry Analyst

Jeff Kagan explains how artificial intelligence will transform the retail customer experience in the next few years and why retailers don't necessarily have to…

Wayfair, Panera push the mobile commerce experience forward

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Wayfair is hot for mobile as it's allowing the retail home furnishing seller to drive an enhanced customer experience that is proving rewarding for the bottom…