Making The Right Investment: Wired Vs. Wireless Barcode Scanners

Discover the pros vs. cons of 1D/2D wired and wireless barcode scanners to elevate your operations with expert guidance from Star Micronics.

Weis Markets taps SymphonyAI for customer engagement, growth

August 1, 2024

Weis Markets, a Mid-Atlantic food retailer, is deploying SymphonyAI's Cinde AI to develop insights that uncover opportunities and for customer engagement.

Between the Flags lifestyle brand leader shares CX strategy

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

In this latest episode of the CX Innovators podcast, produced by Networld Media Group, Briony Oayda, managing director of Bondi Active and Between the Flags…

Manhattan hotel boosts guest experience with cloud technology

July 31, 2024

Ian Schrager's Public Hotel, in Lower Manhattan, is aiming to boost the customer experience with Stayntouch, a cloud-based hotel property management system…

Fresh Value stores introduce AI-powered ammunition vending machines

July 30, 2024

Two Fresh Value grocery stores in Alabama, one in Tuscaloosa and one in Pell City, are selling gun ammunition through AI-powered vending machines.

How point of sale and display solutions can reduce retail theft in 2024

by Daryl Bedford — Managing Director, Harrison Group

Given the surge in theft, there is now a dramatic increase in requests for anti-theft and loss prevention solutions from retailers.

Digital kiosks provide info, selfie camera for Detroit residents, tourists

July 29, 2024

Interactive kiosks scattered throughout Detroit are providing information for residents and tourists, according to a Detroit Free Press report.

MIT designing AI-powered robot that bags groceries

July 29, 2024

MIT researchers are designing a robotic system to tackle bagging groceries.

Aldi tests food vending machines

July 26, 2024

German grocery chains Aldi and Rewe are testing food vending machines offering fresh produce and staples around the clock, according to a Basic Tutorials…

Retail media’s impact on logistics: A balancing act for retailers

by Nich Weinheimer — EVP, Strategy, Skai

Retail media represents lucrative, high-margin revenue for retailers. However, the channel's rapid growth brings opportunities and challenges, requiring better…

Star Micronics Unveils the Next mC-Print3: Connectivity and Sustainability Redefined

The mC-Print31Ci and mC-Print31CBi thermal receipt printers, featuring CloudPRNT Next and Ultra-C technology, set new benchmarks in speed, efficiency, and…

Leveraging in-store retail media to engage Gen Z

by Samantha Giaver — Head of Global Sales, ADvendio

Gen Z consumers interact with brands more deeply and broadly than other cohorts, so it is important retailers develop the insight and expertise to reach them.

The Acclaimed mPOP® Hybrid mPOS Solution Now Includes Bluetooth Connectivity

Enjoy flawless connectivity with the latest mPOP® model, the POP10CBi, featuring Bluetooth capability alongside USB-C.

Footwear retailer WSS taps Aptos for mobile store experience

July 10, 2024

WSS, a footwear, apparel and accessories retailer owned by Foot Locker, is deploying the Aptos One POS across 100-plus U.S. stores.

Star Micronics Unveils the SK5-31 Thermal Kiosk Printer: Adaptable & Feature-Rich

The SK5-31 kiosk printer redefines speed and efficiency with a multitude of features found nowhere else in the industry.

Sam's Club product chief: Members are at the heart of every decision

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Sam’s Club interim Chief Product Officer Todd Garner shares how the wholesaler is transforming the customer journey and why members are front and center with…

NRS offers $5,500 Reward and Free Panic Alarm Following Bronx Bodega Stabbing Attack

National Retail Solutions (NRS), the leading point-of-sale (POS) platform provider for independent retailers, offers a $5,500 reward for information leading to…

Ikea debuts self-service kiosks to streamline shopping experience

July 3, 2024

Ikea is transforming the way customers shop with the introduction of Upptäcka self-service kiosks across all stores. The kiosks empower shoppers to explore…

JCPenney CIO talks $1B customer experience strategy, building strong tech foundation

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

JCPenney CIO Sharmeelee Bala shares insight on how the retailer's $1 billion reinvestment is all about enhancing the retail customer experience and how it's…

Why SMS is a powerful marketing channel when personalized

by Nate Frick — Enterprise Strategy Director, Marigold

Personalization means making a bigger effort than simply including a customer’s first name in a text message. It’s about understanding and caring about the…