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Technology News & Media

MDM takes customer experience to the next level

by Retail Customer Experience

A deep dive into the symbiotic relationship between the growing demand for self-service solutions and the transformative potential of MDM in shaping a superior…

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Costco installs off-grid electrification at distribution center

January 9, 2024

Costco Wholesale has deployed its first U.S. fleet of off-grid electrified structures at its Mira Loma, California, distribution center, according to a press…

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AI ranks high on retail CX 2024 predictions

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

When it comes to 2024 retail customer experience leaders expect AI to play a starring role given its prominence in 2023.

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India mall debuts robotic cotton candy machine

January 3, 2024

A cotton candy vending machine that uses a robotic arm has been introduced in Punjagutta's Next Galleria mall in Hyderabad, India, according to a…

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Costco taps digital signage to revolutionize store associate engagement

by Daniel Brown — Editor, Networld Media Group

In today's episode, we sit down with Guy Silver, employee communications director at Costco, to hear how the retail brand partnered with Appspace in its…

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TikToker claims he was shortchanged at Zara self-checkout kiosk

January 2, 2024

A TikToker recently posted a video of himself using a self-checkout machine at a Zara Miami store and complaining that he should get a discount for having to…

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Carrefour debuts automated grocery store in Belgium

January 2, 2024

Carrefour, a Paris-based supermarket chain, has introduced an unattended store in Belgium called Carrefour BuyBye that consists of refrigerated vending…

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Cracking the code of using robotics in retail

by Gavin Donley — Head of Marketing, Brain Corp

Embracing robotics is not just a technological evolution but a strategic imperative for retailers aiming to thrive in the ever-more competitive retail…

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Uniqlo self-checkout counter for apparel wins kudos

December 28, 2023

Uniqlo, an apparel store that allows customers to check out purchases at a counter that uses radio frequency identification technology to process the…

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5 Reasons for Touch Screen Tables

Discover the benefits of interactive touchscreen tables for your business. With specialized software and intuitive user interfaces, touchscreen tables provide…

Presented by eyefactive GmbH

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How retailers can increase customer acquisition, boost conversions with tech advancements

by Oren Inditzky — VP of Online Stores, Wix

As technology evolves, there will be more tools and opportunities for technology to do the work so retailers can focus on expanding product and service…

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Vending innovation: Play the guitar for beer

December 27, 2023

A New Zealand brewery, Panhead Custom Ales in Wellington, has introduced a vending machine that is operated by a person playing an attached electric guitar.

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Black Rifle Coffee retail stores deploy digital signage

December 26, 2023

Black Rifle Coffee, a coffee brand that has branched into retail coffee locations, has partnered with Creative Realities, which offers digital signage, and…

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Telecom intros autonomous store with self-serve parcel robot

December 22, 2023

Etisalat by e&, a telecom provider in the United Arab Emirates, has introduced an autonomous store known as EASE (Etisalat by e& Autonomous Store…

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Walmart self-checkout kiosks feature pay-over-time

December 21, 2023

Walmart shoppers will be able to use Affirm's pay-over-time options at self-checkout kiosks at more than 4,500 U.S. Walmart stores, according to a press…

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Rite Aid can’t use facial recognition tech for 5 years

December 20, 2023

The Federal Trade Commission has banned drugstore chain Rite Aid from using any facial recognition technology for five years following allegations the…

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NCR Voyix tops in new POS installations

December 14, 2023

When it comes to POS software providers NCR Voyix has been recognized as the number one global POS software supplier in both total and new restaurant…

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Why ‘tech anxiety’ is keeping retailers up at night

by Nate Ley — Senior Director and Retail Portfolio Lead, Kin + Carta

‘Tech anxiety’ is growing, and with the rapid pace of advancements in technology, retailers are going to have to change how they operate.

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Amazon testing a humanoid robot for warehouse operations

December 11, 2023

Amazon is testing Digit, a bipedal robot built by Agility Robotics, in a collaborative work environment in its warehouses.

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Pandora partners with o9 Solutions to enhance retail planning processes

December 11, 2023

Jewelry brand Pandora is teaming with o9 Solutions, an AI software platform provider, to improve its retail planning and manufacturing processes.

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