Spanish bank taps NCR Atleos for ATM network

February 13, 2024

Banco Sabadell, a bank in Spain, has selected NCR Atleos Corp., a provider of financial access solutions for retailers and financial institutions, as its ATM…

'Rollasole' machines offer rolled flats for women

February 12, 2024

Women walking the Las Vegas Strip sometimes get sore feet. Fortunately, they have access to rolled flats available at 18 "Rollasole" vending machines…

How one retail veteran achieves customer satisfaction with self service in today’s omnichannel marketplace

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

As omnichannel shopping has expanded for nearly all product categories, how does a brand ensure the same level of customer satisfaction in self-service…

Man beat in prison sues Macy’s for facial recognition-based incarceration

February 9, 2024

Fight for the Future, an organization campaigning against the use of facial recognition in stores, has cited a recent case against Macy's as an example of why…

eyefactive Presents Two World Firsts as ISE 2024 in Barcelona

eyefactive, a leading provider of touchscreen software and technologies, is proud to announce its participation at the Integrated Systems Europe (ISE) 202…

The benefits of Hughes managed network services for retailers

Carl Udler of Hughes talks to Retail Customer Experience editor Judy Mottl about how Hughes helps retailers solve and prevent network connectivity problems…

Generative AI adoption, pilots top enterprise agenda

February 8, 2024

Nine in 10 organizations are adopting or piloting generative AI systems, according to a MIT Technology Review Insight report.

Partner Tech USA CEO shares customer engagement philosophy

Sandra Hsia, CEO of Partner Tech USA, shares insight on the company’s customer engagement strategy, its holographic touch innovation and its AI-based powered…

Retailers investing in AI this year

February 7, 2024

Retailers are committed to AI infrastructure spend this year with over 60% planning to increasing AI investment in the next 18 months.

How a jewelry insurer is driving customer engagement via AI

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

BriteCo, which offers jewelry and watch insurance, is tapping Generative AI to boost customer service as well as streamline company processes.

Bluefin chief talks customer-centric strategy, retail product offerings

Frank Pisano, CEO at Bluefin, a longtime digital signage veteran, shares insight on his first year at the helm, Bluefin’s customer-built strategy and the…

Australian sports enterprise deploys Mashgin self-checkout kiosks

February 6, 2024

The Adelaide Oval, a sports ground in Adelaide, Australia has deployed 20 self-checkout kiosks from Mashgin.

Cantaloupe snaps up Cheq Lifestyle Technology

February 6, 2024

Cantaloupe Inc., a provider of end-to-end technology solutions for self-service commerce, has acquired Cheq Lifestyle Technology Inc. for an undisclosed sum…

Consumers want AI disclosures

February 5, 2024

More than half, 68%, of consumers believe brands and retailers should disclose use of AI and 59% agree companies should be legally mandated to disclose AI use.

Pivotree exec shares insights on frictionless commerce for retail

Pivotree’s Sean Daley talks to Retail Customer Experience editor Judy Mottl about their frictionless commerce solutions and how they allow retailers to deliver…

Skechers teams with o9 for greater operations efficiency

February 5, 2024

Skechers, a footwear retailer, is partnering with o9, an AI software platform provider, to digitally transform its retail planning processes within its North…

Star Micronics answers rising business demand for label printers

John Maieli of Star Micronics demonstrates key features of their newest label printing solutions for retail and hospitality.

Presented by Star Micronics America

3 strategies to maximize return on retail media networks

by Parrish Chapman — Sr. Director, Enterprise Retail Sales Key Accounts, Samsung Electronics America

By merging digital displays with retail media networks, in-store signage becomes a new channel to create a connected shopping experience, captivate shoppers…

How to Choose Between SteadyLAN & TetherLAN for Your POS Printer

Discover the best connectivity solution for your POS printer! Compare Star’s SteadyLAN and TetherLAN solutions to enhance your business operations.

Elo reveals three new products for retailers

Luke Wilwerding of Elo Touch Solutions shows off the company’s newest touchscreen and payment terminal solutions for retail.

Presented by Elo Touch Solutions, Inc.