The promise of bots will take more than ChatGPT

by Daniel Rodriguez — Chief Marketing Officer, Simplr

ChatGPT, while incredibly powerful, has been shown to have a number of fundamental flaws when put in customer-facing situations.

Why and how ChatGPT will drive a better customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Learn why the richness of data sets will play a defining role in how ChatGTP integrates into the customer experience.

Sam's Club leveraging data to boost customer shopping experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Sam’s Club knows real-time insights make for better-informed decision making and, ultimately, boost the customer’s shopping experience.

Customer Story: 6X Training

6X Training, sought to modernize their fitness studio and engage members with digital signage. Mandoe's solution provided two displays to greet customers…

Customer Story: Stone Real Estate

A multi-award-winning agency in Victoria, Australia, sought a more dynamic solution to showcase their listings and promotional videos in their sales office.

How retailers are embracing AI

by Kosta Popov — CEO, Cappasity

Here's a look at how top retailers are embracing AI technology.

Havis shares insight with retailers on new security standards

July 11, 2023

Havis Inc, a manufacturer of technology mobility and mounting solutions, has sent out a notice advising retailers of the need to meet new PCI SSC standards…

Call for nominations for Automation & Self-Service Awards

Formerly known as the Self-Service Innovation Awards, the Automation & Self-Service Awards will be presented during an awards ceremony at the Self-Service…

Biometric payment in retail: Consumers eager, challenges for retailers

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

To learn more about how and why Amazon One is taking root RetailCustomerExperience reached out to Peter Galvin, chief growth officer at NMI, a full commerce…

How retailers can assess the best digital signage

by Kevin Kroeger — Spectrio Product Manager, Spectrio

Here are some key factors retailers should consider when assessing the best digital signage for the store.

Automation a win-win for grocers, consumers

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Automating online grocery selection can bring savings for food markets and consumers and drive a more rewarding customer experience.

How the metaverse can help retail with inclusivity

by Efrat Tzory

Inclusivity will be the biggest improvement in the retail industry resulting from adopting the metaverse.

Luxury retailer taps Expeto to drive next-gen shopping experience

June 27, 2023

The Webster, a luxury fashion retailer, is deploying Expeto's NeXtworking enterprise mobile networking platform to harness the power of mobile connectivity for…

Debunking 10 most common digital signage myths

by Jennifer Gvozdek

Digital signage is dynamic and valuable but there are misconceptions and myths.

Home good retailer taps Constructor to drive personalized experience

June 23, 2023

Home and living e-commerce retailer home24 is partnering with Constructor, a U.S.-based tech provider, to deliver feature-rich, intuitive and personalized…

Intel, Vericast partner on digital in-store retail media network

June 22, 2023

Vericast and Intel have created a programmatically enabled digital in-store retail media network to deliver contextually relevant advertising and product…

Delivering sought-after convenience with mobile POS

by Amber Hovious — VP, Marketing & Partnerships, Teamwork Commerce

Retailers that can effectively provide consumers with desired levels of convenience greatly enhance their overall shopping experience.

Home furnishings retailer taps PredictSpring for omnichannel strategy

June 21, 2023

Bouclair, a home furnishing and décor brand in Canada, has deployed PredictSpring's POS into its retail locations.

Kroger deploying digital smart screens

June 15, 2023

Kroger is deploying digital smart screens from Cooler Screens in 500 of its U.S. stores.

Paris fashion icon Balmain boosts order management to improve experience

June 15, 2023

Parisian fashion house Balmain is deploying the distributed order management system from Fluent Order Management across its online boutiques, in the Americas…